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#1 |
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Member (8 bit)
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Why Can't My Mother Send E-mail's?
My mother cannot send anybody e-mail's. But she can recieve e-mail's. When I try to send myself an e-mail from her computer, this is the error message I get:
The message could not be sent because one of the recipients was rejected by the server(Her ISP's Server???) The rejected e-mail address was(in this case, my address). Accound: 'mail.televar.com' Server: 'mail.televar.com' Protocol: SMTP Server Response: 550 not local host yahoo.com, not a gateway Port 25 Secure(SSL): No, Server Error 550 Error Number: 0x800CCC79 This has got me totally stumped!!! Is there a setting that's wrong on my mother's computer? Is there a setting that's wrong on my computer? I checked her blocked addresses list and my address is NOT on it. By the way, I reformatted her hard drive a few month's back and she claims that ever since i did that she hasn't been able to send e-mail's. So that may have something to do with it. Maybe? Any help would be appreciated. |
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#2 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,771
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What is her e-mail address (replace her username with xxxxx's)?
How is she connected to the Internet? Sounds like she has a private domain e-mail address but is using AT&T/Yahoo to connect......... |
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#3 |
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Member (8 bit)
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her e-mail address is xxx@televar.com
My parents are on fiber optics. Replace her user name with X's??? What will that do? I have no idea if it's a private domain e-mail address. What else do you need to know? Last edited by glc; 01-03-2007 at 11:27 PM. |
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#4 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,771
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I meant do NOT post her actual address here! Replace her username with xxx's in THIS THREAD. I just edited it for you.
She needs to contact her ISP and get them to walk her through the correct settings in her e-mail client. I just tried to load up www.televar.com and it does nothing. |
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