java script, flash player will not play

[paydaymom]

I have made no changes to my computer until today. For the last week or more I can not view pages that have java or every time I go to a page that uses flash it asks me download the latest flash player. I have done that several times and even up dated my java. I went in and reset my internet options to default b/c I have the computer for almost a year and never made any changes and everything had always worked. After I did that it still did not work? Any suggestions on how I might correct this? Thanks!!

[juppy]

Have you tried totally uninstalling both Java and Flash and then reinstalling them from scratch? I saw that you said you updated them, but that's not the same thing as totally uninstalling/reinstalling them, especially if something is bad in their current installs.

Java shouldn't be too hard, but Flash Player has to be uninstalled with the company's own uninstall program. You can download that HERE. Just download the file for whichever operating system you're using (under step 1), run the uninstaller and it will take Flash totally off of your system. Before reinstalling, turn off any popup blockers that you've got running, and then go download the latest Flash Player HERE. Don't ask me what the popup blocker has to do with letting it install, but Flash, as well as several other programs, don't seem to want to install nice with the blocker active. If it's a problem with your Flash install, that should get you back up and going again. If that doesn't help, then you've got something else wrong.

Oh yeah, don't forget to turn your popup blockers back on after you've finished installing Flash.

[martson]

Does the problem occur in all browsers?

[paydaymom]

I do not know if happened in all browsers, I only tried IE.

The problem was solved when I uninstalled and then reinstalled them both. Thanks!