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Old 06-28-2007, 09:18 PM   #1
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Programs crash and a very slow connection?

Recently my internet connection has been really bad. When I start my internet explorer browser, for example, it seems to take forever for the browser to appear on windows and then load up my home page. I have also noticed that many programs tend to crash if I start them up after I have turned on my computer (namely IE and games that use the internet such as AA). I ran a virus scan (kaspersky), a spyware scan (webroot), and used ccleaner, but found nothing, and my computer is still crashing and my internet connection is horrible. I have optimum online and my computer is directly connected to my router. I don't believe that anything is wrong with the signal because my laptop recieves a good wireless signal. Any help as to why my browser is slow or why some of my programs crash upon starting them up?
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Old 06-29-2007, 05:00 AM   #2
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Quote:

When I start my internet explorer browser, for example, it seems to take forever for the browser to appear on windows, I have also noticed that many programs tend to crash if I start them up after I have turned on my computer.


This problem isn't internet related, I would look at testing your computer, I would start with defraging, chkdsk, and running something like memtest86.

The loading of your homepage, and your "horrible internet connection." First what most people don't think about is a 2.4 ghz cordless phone in operation near a wireless connection, it will cause alot of problems.

Then I would get a command prompt up then type ipconfig /flushdns
Next I would take the router, and wireless card out of the equation, run directly from the modem. You may need to install a wired NIC, then see If there is a better internet connection then you had with the wireless setup.
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Old 06-29-2007, 07:12 AM   #3
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mike, reread - this computer is directly connected (wired).
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Old 06-29-2007, 09:34 PM   #4
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"This problem isn't internet related, I would look at testing your computer, I would start with defraging, chkdsk, and running something like memtest86."

What is chkdsk, and where can I find memtest86?


"The loading of your homepage, and your "horrible internet connection." First what most people don't think about is a 2.4 ghz cordless phone in operation near a wireless connection, it will cause alot of problems."

I don't have a phone anywhere near my computers, or any other kind of electronic device that could interfere with the wireless connection. Plus my main computer is directly connected.

"Then I would get a command prompt up then type ipconfig /flushdns
Next I would take the router, and wireless card out of the equation, run directly from the modem. You may need to install a wired NIC, then see If there is a better internet connection then you had with the wireless setup."

What is a wired NIC, and I would prefer not to take wireless out of the picture becuase I need it to work on my laptop.

Thanks for your help!

Last edited by mainiac; 06-29-2007 at 09:36 PM.
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Old 06-30-2007, 02:09 AM   #5
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Open a command prompt and type:

chkdsk /f

It will prompt you to reboot, answer Y, close the window, and reboot.

www.memtest.org

Disregard all his wireless comments, and you have a wired NIC. You can plug the modem directly into it. That's what you are using to connect to the router now.
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Old 06-30-2007, 04:14 AM   #6
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mainiac, sorry didn't see directly.
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Old 07-04-2007, 06:44 AM   #7
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use the command "chkdsk /f" in run,it will check the file system of the partition.

If all these applications are installed in the program folder of your active partition C: ,then just open the run, type cmd in it and press enter.

A command prompt window will open up, just type C: and press enter, then type "chkdsk /f", it will verify all the files and folders in that partition.

Even if that doesnot help , then right click no my computer--->manage---> disk defragmenter . A disk defragmenter window will open up , just click on the partition and click on analyse ,it will analyse your partition before defragmenting. If it asks you to defragment, press yes.

The files and folders in that partition will be defragmented ,and even if this doesnot help, then use memory test from www.memtest.org.

Are u sure that your anti-virus and spyware is updated especially its virus definition database?
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Old 07-06-2007, 05:14 PM   #8
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This is what I get when I did the whole command prompt thing:
Chkdsk cannot run because the volume is in use by another process. Would you like to check the volume the next time the systems restarts? (Y/N). I selected yes and then restarted my computer. The computer did its thing and said that the file was verified. Then a whole bunch of numbers and other stuff popped up, but it was moving to fast for me to see.

I run defragmenter frequently so that can't be the problem. I am going to give the memory test a try and see what happens.

P.S. When I tried to turn off my computer last night it failed to do so stating that the computer didn't have enough system resources. When I went to turn it off again it just froze, when it turned to that blue screen that says windows is now shuting down. I had to manually shut down the computer. This has happened a few times, but not to frequently. Hope that helps, Thanks for your help.

Edit: I tried to download the memtest but I am not sure as to which one to download. I tried both the iso and the binary but I was unable to open them, once I downloaded the files. Can anyone help, as I have a pretty hard time when it comes to computer jargon.

Last edited by mainiac; 07-06-2007 at 05:26 PM.
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Old 07-09-2007, 05:11 PM   #9
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mainac, you will want to download the "Pre-Compiled Memtest86 v3.3 for windows and DOS" it's the second download if you have a floppy drive attached...
http://www.memtest86.com/download.html

Binary files are used for linux, and .iso are for creating bootable cd's
with the .iso file you use nero or roxio (most common) for burning a image to a cd.

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