Internet connection

[JRyals61]

When I purchased my computer, I set it up on my normal phone line and was able to connect at once; however, I have since had a second, separate phone line installed and cannot connect. The phone line works as I use it to make calls once in a while. My modem is OK also. I have a Hewlett Packard Pavillion computer. Anyone have any ideas???


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Jean

[Roberto]

Try reconnecting your computer once again to your normal phone line. If it works then you have isolated the problem to your second phone line. Then contact your phone company. They may find that there is a problem on the second line that they can remedy.

[bailey]

more often than not, they do not hook up the second phone line, instead the put a splitter on your one phone line so that you think you have two, that is why the computer will not work on the second line, it cant get through the splitter, can't think of the details right now but the splitter is some kind of digital phasing device for the audio to be split into two lines off one.