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#1 |
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Member (4 bit)
Join Date: Sep 2008
Posts: 12
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Help....IE keeps crashing!
Recently I have been having a problem with IE crashing on me and I just cant pinpont the problem.....posting the most recent entries in my error log and my hijack scan....can somebody please have a look for me
My system info: Win XP Home IE 6.0.2990.5512 ERROR LOG Wednesday, September 03, 2008 Applicatio n Error Faulting application gplobby.exe, version 1.0.0.1, faulting module msvcr71.dll, version 7.10.3052.4, fault address 0x000017fb. Thursday, September 04, 2008 Applicatio n Error Faulting application iexplore.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x000205c8. Saturday, September 06, 2008 Applicatio n Error Faulting application iexplore.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x00020027. Sunday, September 07, 2008 Applicatio n Error Faulting application iexplore.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x00020497. Sunday, September 07, 2008 Applicatio n Error Faulting application iexplore.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x00020497. Monday, September 08, 2008 Applicatio n Error Faulting application iexplore.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x00020005. Wednesday, September 10, 2008 Applicatio n Error Faulting application iexplore.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x00020005. HIJACK LOG Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:15:16 AM, on 9/11/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\WINDOWS\system32\nvsvc32.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\Program Files\MSN Messenger\usnsvc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpHost.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing) O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\qttask.exe" -atboottime O4 - HKLM\..\Run: [SmartRAM] C:\Program Files\IObit\Advanced WindowsCare V2 Pro\MemCleaner.exe /m O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing) O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing) O15 - Trusted Zone: *.att.net O15 - Trusted Zone: http://*.att.net O15 - Trusted Zone: *.avsystemcare.com O15 - Trusted Zone: http://www.geocities.com O15 - Trusted Zone: http://*.geocities.com O15 - Trusted Zone: *.onerateld.com O15 - Trusted Zone: *.safetydownload.com O15 - Trusted Zone: *.sbcglobal.net O15 - Trusted Zone: http://*.sbcglobal.net O15 - Trusted Zone: *.virusschlacht.com O15 - Trusted Zone: *.avsystemcare.com (HKLM) O15 - Trusted Zone: *.onerateld.com (HKLM) O15 - Trusted Zone: *.safetydownload.com (HKLM) O15 - Trusted Zone: *.trustedantivirus.com (HKLM) O15 - Trusted Zone: *.virusschlacht.com (HKLM) O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - https://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {18C3FD15-74F6-4280-9C98-3590C966B7B8} (SkillGam Control) - http://www.worldwinner.com/games/v47...m/skillgam.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://www.pogo.com/cdl/launcher/Pog...rInstaller.CAB O16 - DPF: {3BA3B159-7533-4F96-A2CE-EE5894BBD3D5} (Scanner.SysScanner) - http://i.dell.com/images/global/js/s...SYSSCANNER.cab O16 - DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} (BJA Control) - http://www.worldwinner.com/games/v63/bjattack/bja.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1197039829625 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1197067088406 O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/downlo...BundleId=23100 O16 - DPF: {9A54032D-31F7-400D-B184-83B33BDE65FA} (MSN File Upload Control) - http://sc.groups.msn.com/controls/FileUC/MsnUpld.cab O16 - DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} (Hangman Control) - http://www.worldwinner.com/games/v41...an/hangman.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://www.worldwinner.com/games/v42...y/tilecity.cab O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://signin3.valueactive.com/Regi...CX/flashax.cab O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...42/mcfscan.cab O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: avgrsstx.dll O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe (file missing) -- End of file - 8055 bytes Im also trying to repair this which is also in my error tons of times... Service Control Manager The Application Management service terminated with the following error: The specified module could not be found. when I researched it, I found this...... See if you have the file named "appmgmts.dll" in the %SystemRoot%\System32 If not, extract a copy from the Windows XP CD-ROM folder. If not, extract a copy from the Windows XP CD-ROM Well I dont have that file in there...but Im not really sure how I replace it with my win cd disc....if somebody could help me with this I would appreciate it Thanks in advance! |
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#2 |
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I like me
Join Date: May 2007
Location: Tejas
Posts: 7,332
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I'm not the right person to check logs, but have you tried ie7? Why stay with ie6?
__________________
It's coming....just you wait. |
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#3 |
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Member (7 bit)
Join Date: Jun 2008
Location: Palm Springs,Ca
Posts: 93
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Replace the file by doing the following
Start Run cmd SFC /SCANNOW This will scan for all the OS Dll files, if one is missing,the command will ask for your CD ROM to be inserted so in can install the file |
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#4 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,777
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Get rid of that ram cleaner app.
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#5 |
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Member (4 bit)
Join Date: Sep 2008
Posts: 12
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shadowpr Yes I have tried it and I didnt like it
itsgt Thanks so much ran the scan glc what ram cleaner app is that ? |
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#6 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,777
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O4 - HKLM\..\Run: [SmartRAM] C:\Program Files\IObit\Advanced WindowsCare V2 Pro\MemCleaner.exe /m
Uninstall it using add/remove programs. |
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