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06-26-2009, 04:42 PM
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#1 |
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Member (9 bit)
Join Date: Mar 1999
Location: usa
Posts: 304
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outlook exp will not open mail on two separate computers
a co worker has an email account with a local internet provider. He has a desktop and a laptop. Most of the time when he checks his email, it keeps asking for his id and password. he can try to check it on the other computer and gets the same thing. The email provider says his settings are correct to receive mail so it is something on his end. seems odd though that he cannnot get the mail on two computers, I can see not on one and having a tech problem on that computer, but on both? Any suggestions? Thanks!
__________________
Apparently, I was a blonde in a former life and I'm still having after effects in this one! |
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06-27-2009, 05:26 AM
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#2 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,018
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When he enters the id and password AND checks the box to remember - does OE open and run ok?
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Stand Up 2 Cancer - SU2C |
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06-27-2009, 06:46 PM
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#3 |
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Member (9 bit)
Join Date: Mar 1999
Location: usa
Posts: 304
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No it doesn't open the email. Just keeps asking for his Id and password.
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06-28-2009, 06:56 AM
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#4 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,018
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Outlook Express 6.0 stops responding when you try to log on to your e-mail account
http://support.microsoft.com/kb/898123 Save password setting not retained in Outlook or Outlook Express http://support.microsoft.com/kb/290684 Outlook Express and Outlook repeatedly prompt you for your password when you check messages on an Exchange Server-based computer http://support.microsoft.com/kb/236032 |
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