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#1 |
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Member (8 bit)
Join Date: Dec 2005
Posts: 154
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Windows live mail
I use Windows live mail, with a hotmail address. When I go online I have the usual folders. ie inbox, junk, sent, deleted.
For quite a few years I have had two folders with personal items stored in them. On Friday the 6th August, I logged in as usual, and then found that both of the self created folders had gone. I did not delete them, and NO ONE else has access to my hotmail. Can anyone throw any light on this problem please. Thanks in advance Jack |
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#2 |
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Member (8 bit)
Join Date: Aug 2003
Location: California
Posts: 222
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Look at the list on the left of your screen. Under the heading of the area where you had your folders it's likely you have a square 'bullet'. It should be a triangle. Click on it and that will list your folders. Hope that helps.
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#3 |
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Member (8 bit)
Join Date: Dec 2005
Posts: 154
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Thank you for the prompt reply, but I have every folder except the vanished ones. I have used the "bullets" to view or hide as you suggested, but it looks like they have permanently gone.
Jack |
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#4 |
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Member (8 bit)
Join Date: Aug 2003
Location: California
Posts: 222
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Mine have been 'lost' a couple of times but they are still there. Don't recall how I got them back. I HATE Live Mail!! I'm looking for a better solution to email now.
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#5 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 41,189
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Try a system restore.
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#6 |
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Staff
Premium Member
Join Date: Sep 2004
Location: Cardiff, Wales. UK
Posts: 6,559
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Is this anything to do with that problem that cropped up a little while back where Hotmail lost everyone's email from their inbox?
edit http://answers.microsoft.com/en-us/w...9-6308b0ef09db
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Niwa no niwa ni wa, niwa no niwatori wa niwaka ni wani o tabeta. Last edited by rjfvillarosa; 08-07-2011 at 10:38 AM. Reason: add a link. |
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#7 |
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Member (8 bit)
Join Date: Dec 2005
Posts: 154
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I use the online version of mail, so system restore will not help.
Thank you for the reply anyway. |
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#8 |
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Mondsreitersmann
Join Date: Jul 1999
Location: Skingrad
Posts: 8,970
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That is one of the best recipes for disaster. I know hindsight doesn't help your current problem, but you can prevent it from happening in the future by using a reliable mail client that stores your mail locally. Outlook 2010/2011 should serve your needs. You cannot be at the mercy of the service providers: they can lose your mail anytime and will not take responsibility for it, and even if they did, that still doesn't bring your data back from oblivion.
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Darum still, füg' ich mich, wie Gott es will. Nun, so will ich wacker streiten, und sollt' ich den Tod erleiden, stirbt ein braver Reitersmann. |
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#9 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 41,189
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A good FREE mail client is Thunderbird.
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#10 |
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Member (8 bit)
Join Date: Dec 2005
Posts: 154
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Thank you all for the replies.
Jack |
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