Can connect to ISP, but can't ping any websites

[Stan rosenzweig]

I can dial my ISP, surf the internet and get e-mail from one computer at home, but no longer from the second PC. The two machines are not networked. This second machine problem developed Tuesday evening after I removed Intel Anypoint phone line NIC card and uninstalled the associated software. I used the uninstall program and removed everything associated with networks. Then I removed the Intel Anypoint references to the registry using a program called RegCleaner (that always worked well in the past).

Prior to Tuesday, I had been using this computer directly - not through the network sharing - to dial up my SNET account without a problem. Now, when I dial up, the SNET server sees me, accepts the account info and password and the clock starts ticking... but I cannot connect to any website, nor get mail, nor ftp.

In a 45 minute session with the SNET customer service technician (who was surprisingly knowledgeable and friendly) I deleted all the network settings, the Dial Up Adapter, TCP/IP, etc., and the ISP connections. Then I removed the software that came with the modem as per the installation booklet

With the SNET guy on the phone, and using the original floppies (yup, floppies) that came with this version of win95 and using the drivers that came with the modem, I reinstalled everything: Client for Microsoft networks, Dial Up Adapter, TCP/IP for dial up adapter (in Network settings) and the dialer to SNET (in internet settings), including DNS settings (actually, we tried it with and without those, with no success). I rebooted countless times at the appropriate places.

The ping test was not my idea, but was under the direction of the nice SNET techie. I also tried to ping from DOS to just about a dozen places I know are usually pingable. The all got rejected -- and here's the interesting thing about that -- instead of waiting forever while the ping traces its way, the reject came back immediately, telling me, I think, that I am not getting from the DOS session to the modem. It fails to quick. The modem string is confirmed as the one recommended by the manufacturer and approved by the ISP.

I was going to rip out and reinstall IE, but the problem is the same for Navigator, Outlook and even FTP. Yet, with each, the modem dials the ISP, passes the password, receives the handshake and the clock starts ticking, so it has something to do with getting from the browser program to the modem.

Maybe Angela Lansbury can figure it out... or maybe Peter Falk, but the ISP and I have run out of ideas.

[Floppyman]

Hi stan,

What OS are you running? If you are sure your modem is installed properly and and its and your TCP/IP settings are correct, depending on the OS, have you tried to reinstall dialup networking? HTH

[Statica]

After you connect to the internet do START > RUN winipcfg
Are you acquiring an IP address? Is your PPP adapter listed as the network device?

[Stan rosenzweig]

Floppyman: Thanks for responding. As noted in the first post, this machine is running Win 95 and, yes, the ISP and I have gone ove the settings after we reinstalled everything... and, as I mentioned, everythign was reinstalled.

Statica: I will try running winipcfg and see what I get. I don't understand your question re PPP adapter listed as networking device. I do remember one of the window choices being ppp.

Also, something else (although I thought I thought I told you everything). In the Network Configuration, the TCP/IP component that hs been reinstalled doesn't say "TCP/IP -> Dial Up adapter", but just "TCP/IP", although the binding is still to Client for Microsoft Networks. When I added TCP/IP, I tried to find the fuller explanaition, but it doesn't appera anywhere I can see.

Maybe this is info has value .

Thanks.

[Floppyman]

Hi stan,

Is the dialup adapter installed (You should be able to see, it's listed in device manager under network adapters)? If not, you'll need to install it. If yes it is installed, you'll need to bind TCP/IP to it. HTH and let us know what you can come up with.

[Stan rosenzweig]

Yes, dial up adapter is installed and, in properties, shows TCP/IP bound to it. I took statica's advice and logged on and ran winipcfg. PPP adapter is listed as the network device. Tried pinging the gateway and IP, but got same time out in 0 ms. IExplorer message is "cannot find server..." FTP messgage is "error creating socket", and outlook message is "Socket error 11001."

Still stuck.

[Floppyman]

Hi stan,

I don't mean to sound repetive but did you reinstall dial up networking as well? From your post, it looked like you removed the actual connections, but I couldn't see anything on dialup networking.

Also are you certain that your modem is installed properly? Also what version of windows 95 are you running? Depending on the version, since you reinstalled everything, before you reinstalled, do you remember installing any updates related to networking or dialup networking that you downloaded from M$, that you forgot to reinstall afterwards?

Just some some ideas, and hope this helps.