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Old 03-02-2002, 02:02 PM   #1
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Angry Fire ATI---Is It Me Or Them?

I am attempting to get a RMA from ATI Support via their email program. After I enter all their required info and click "Submit", I get this message on the screen:
Microsoft VBScript compilation error
'800a0400'
Expected statement
/rma/include.asp,Line 2
Option Explicit
^

Is this something I'm doing wrong or is their site screwed up?
Carl
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Old 03-02-2002, 02:12 PM   #2
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No thats their fault. You should write them an email to tell them about it... oh wait
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Old 03-02-2002, 02:31 PM   #3
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Gnerma,
So I take it that they didn't get my request?
Maybe I should call their 900 number? Wait a minute, 900?
Carl
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Old 03-02-2002, 03:24 PM   #4
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I seriously doubt they got your request since the error happened on line 2 in the code. ASP code usually starts with a language declaration then line 2 is the 'option explicit' line

1 - < % @ language="VBscript" % >
2 - < % Option Explicit % >

I'm not sure how they could have screwed that up. Do they have an email address posted anywhere so you don't have to use their form? I would expect a big company like ATI to have that fixed right away.

Last edited by Gnerma; 03-02-2002 at 03:26 PM.
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Old 03-02-2002, 03:46 PM   #5
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Gnerma,
No, they don't have an email address that I can find. I click on contact in the support area, they ask if I want to email, and that takes me to the problem area.
I may have to call them. Oh well, what's $$$$$ ???
Carl
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