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05-08-2002, 09:47 AM
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#1 |
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Member (9 bit)
Join Date: Dec 1999
Location: Vieux, France
Posts: 472
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Outlook Express Messages received in wrong folder
Not all the incoming mail messages are received in the Inbox. Some messages in OE 5.5 are received in the Deleted Items folder! Can't find any explanation on the MS$ KB .
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People who don't do regular backups - don't realise what they're missing! |
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05-08-2002, 09:52 AM
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#2 |
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Member (10 bit)
Join Date: May 1999
Location: Pacific Northwest
Posts: 830
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Check your rules
Have you checked your rules for those messages ? It could be that the ones being misdirected have the same header or rule as ones you want to delete?
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05-08-2002, 09:52 AM
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#3 |
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Professional gadfly
Join Date: Jan 2002
Location: Minneapolis, MN
Posts: 6,364
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Do you have any message-handling rules in place? They may be automatically deleting some of your incoming messages.
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05-08-2002, 09:53 AM
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#4 |
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Member (9 bit)
Join Date: Feb 2002
Location: State of Confusion
Posts: 386
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Never used OE but Outlook has rules that can be set up to automatically delete mail if you ask it to. Check to see if there are any "junk" or "adult" mail rules set. Or any rules at all for that matter.
Hope that helps. The Old Man |
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05-08-2002, 10:17 AM
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#5 |
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Member (9 bit)
Join Date: Dec 1999
Location: Vieux, France
Posts: 472
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Thanks guys, I'll check it out with the customer and revert.
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05-08-2002, 10:55 AM
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#6 |
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Member (10 bit)
Join Date: May 1999
Location: Pacific Northwest
Posts: 830
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Ok I'll be here
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05-09-2002, 01:27 PM
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#7 |
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Member (9 bit)
Join Date: Dec 1999
Location: Vieux, France
Posts: 472
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That was the problem alright! There was one e-mail account in OE that was blocked.
Thanks again for your help. |
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