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Old 08-31-2002, 06:36 AM   #1
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Need help from pros

Hi guys i just signed up and i have a problem that's driving me crazy hope you can help me.

I recently bought a hp computer with xp home edition.Everything was good until 2 weeks ago then the problem started.I can't view any pages offline or create any new favorites to do so.I'm using i.explorer 6,the following are the symptoms;

*When i put a site or page in favourites folder and work offline the site is dimmed in the folder so i can't access it unless i connect .I've checked all obvious things but can't work it out.

*No html pages are being stored in my temp internet files i've also checked all settings in explorer.

This started happening when i installed ofice xp cause i needed ms word and excel but later i uninstalled most of the rest.Not sure if this has anything to do with it or it's just a coincidence.I've used system restore back to before i installed office xp but that didn't work,does anyone know what i can try???
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Old 08-31-2002, 04:11 PM   #2
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Anyone please...........
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Old 08-31-2002, 05:14 PM   #3
glc
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Have you tried clearing your temporary internet files and your temp files?
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Old 08-31-2002, 05:55 PM   #4
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No i haven't yet cause i have other offline info stored in there is it possible to back them up and why would deleting them help?Any help is greatly appreciated.....
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Old 09-01-2002, 12:34 AM   #5
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You can clear temporary internet files without deleting offline content - just don't check the box.
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Old 09-05-2002, 06:35 PM   #6
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When saving the page online to your favourites folder be sure to check the box that says "Make available offline"
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