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11-01-2002, 02:23 PM
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#1 |
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Member (7 bit)
Join Date: Feb 2002
Posts: 70
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mailwasher
hello
i just downloaded mailwasher and when i try to import her e-mail account it says there is no account to import.i tried yto do it manually but it didnt work .i looked on there help menu and it wasnt much help any one use mailwasher that can help me thankyou |
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11-02-2002, 08:20 AM
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#2 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,018
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Is it a standard pop3 email account? What happens when you try to add it manually?
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11-02-2002, 09:38 AM
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#3 |
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Retired
Join Date: Apr 2000
Location: Modesto,Calif
Posts: 4,042
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newme2,
I added my pop3 account manually with no glitches whatsoever. Carl |
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11-02-2002, 10:10 AM
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#4 |
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HOT ROD
Join Date: Sep 2000
Location: On the Edge
Posts: 4,565
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I've never tried to import the settings, I've always done it manually.
__________________
Fast enough 2 get by.....old enough 2 know what not 2 try -You know it was me 
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11-02-2002, 05:33 PM
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#5 |
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Member (11 bit)
Join Date: Jan 2002
Location: british columbia canada
Posts: 1,361
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i tried import and it says no accounts available, i tried it manually and when i put hte acount info in it says cannot connect pop3 server.in my pop3 settings it has mail name and in other settings it has a port number,idont use the port number do i?sorry about the different username newme2 is from my sisters computer.
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11-02-2002, 07:10 PM
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#6 |
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HOT ROD
Join Date: Sep 2000
Location: On the Edge
Posts: 4,565
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Newme, is the e-mail program in question set as the default windows e-mail program? I tried removing my pop3 account and then I imported it with no problems.
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11-02-2002, 10:40 PM
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#7 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
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Whats the name of your pop3 server?
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11-02-2002, 10:50 PM
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#8 |
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Member (11 bit)
Join Date: Jan 2002
Location: british columbia canada
Posts: 1,361
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in the line with pop3 server it says / shawmail /her kids have hotmail accounts would that have an effect on this.
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11-03-2002, 02:08 AM
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#9 |
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Member (9 bit)
Join Date: Sep 2001
Posts: 480
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Hi newme,
If shawmail is the pop3 server, it should be OK, though that doesn't seem like that would be the whole address. It should be something like 'pop3.shawmail.com'. What email client are you using? If it is Outlook Express or Outlook, check the account settings to get the whole address. Also, mailwasher does not support hotmail (or AOL for that matter), though I'm not sure if that is adding to the problem. |
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11-03-2002, 02:16 AM
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#10 |
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HOT ROD
Join Date: Sep 2000
Location: On the Edge
Posts: 4,565
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FYI the new version 2.x does support Hotmail in fact there is a new release out 2.0.13b.
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11-03-2002, 02:25 AM
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#11 |
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Member (9 bit)
Join Date: Sep 2001
Posts: 480
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Thanks for the update, lil Jimmie. Didn't know hotmail was supported in the new version (haven't downloaded it yet).
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11-03-2002, 12:33 PM
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#12 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
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"shawmail" is a proxy - you have to contact your provider and get the real name of the server. @Home used to be like this - the published server name was just "mail" which was a proxy, the real server name here was something like "mail.mntp1.il.home.com".
I would bet that your server name will be something along the lines of "pop.vanc2.bc.shaw.ca" or similar. Last edited by glc; 11-03-2002 at 12:36 PM. |
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11-03-2002, 12:45 PM
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#13 |
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Canadian Content
Premium Member
Join Date: Dec 1999
Location: Vancouver Island , BC, Canada
Posts: 1,589
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I have this service and my POP3 and my STMP are both "shawmail". The only time this changes is when someone is having problems and then the iSP will recommend a setting like glc suggests. HTH
__________________
The older I get, The better I was! |
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11-03-2002, 01:07 PM
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#14 |
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Member (11 bit)
Join Date: Jan 2002
Location: british columbia canada
Posts: 1,361
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ill try contacting her isp and see what they say ,but then again they might help with a problem thats not associated with them.
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11-05-2002, 03:06 PM
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#15 |
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Member (7 bit)
Join Date: Feb 2002
Posts: 70
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well im back at this again,i tried again and it wont recognize the pop3 server.just phoned her isp and they told me to try without firewall did that didnt work.they gave another pop3 server name with a dot net extension because they said sometimes shawmail isnt recognized.that didnt work either.anyone know another prog i can try.also i didnt use the newest beta version wonder if i should try that.also when i went into properties it had her email as the default and a news as a default and in the all section there was about 7or8 directory accounts hooked up to the lan as well dont know if thaat makes a difference
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11-06-2002, 10:58 AM
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#16 |
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Member (11 bit)
Join Date: Jan 2002
Location: british columbia canada
Posts: 1,361
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any suggestions for a free spam fighter
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