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Old 02-17-2003, 08:31 PM   #1
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Angry Fire Help!please!

Hello,
my dad's computer cannot acces the internet anymore,I checked the router it's fine,the other 2 computers hooked up to it is connecterd to the internet just fine.He has Win2k withe the free version of ZoneAlarm,one weird thing is that "controller app." is blinking and that the traffic thing keeps going in this manner,one block iin and out,one block in and out,maximum block in and out and so on...



please help quick!
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Old 02-18-2003, 02:00 AM   #2
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Uninstall Zone Alarm - and make sure to check their site for complete removal instructions.

It happens.
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Old 02-20-2003, 04:58 PM   #3
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Your router has a built in firewall and is conflicting with Zone Alarm. Remove Zone Alarm.
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Old 02-25-2003, 06:02 PM   #4
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Hello again,
well I still cant figure it out,the only way to solve it now is to click the reset button on the router every time it stops working.Internet connection then will be back on for a day or two,I'm not sure if this had to do with anything but the router is in my bro's room which is a mini house in the back yard,so he has his own switch box,but a couple of days ago he had a faulty lamp that caused the one of the switch box thing to reset,it happened about three times.This problem didn't happen before the lamp thing happened,so could it be a dead router?ZoneAlarm?
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Old 02-25-2003, 06:03 PM   #5
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and I forgot to mention that when this problem happens,every computer connected to the router gets it,its not just my dad's computer...
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Old 02-25-2003, 09:02 PM   #6
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could be signs of router dying. Is it hooked up to a surge suppressor?
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Old 02-25-2003, 09:19 PM   #7
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yes it is
the faulty lamp was too
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Old 02-28-2003, 08:19 PM   #8
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bump?
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Old 03-02-2003, 12:28 AM   #9
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anyone?
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Old 03-02-2003, 12:29 PM   #10
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Do a hard reset on the router and reconfigure it.
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Old 03-07-2003, 05:37 PM   #11
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glc,how do you do a hard reset,it doesn't say on the manual...
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Old 03-08-2003, 07:23 AM   #12
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Cool

If there isn't a reset button, powering off for about 1 minute and then posering back on will do a reset.
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Old 03-08-2003, 11:11 AM   #13
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On a Linksys, you pull the power cord, hold the reset button in, then plug the power cord back in and keep the reset button in for about 15 seconds. A simple power cycle like Chas suggests won't set it back to factory defaults, which is what you want to do. If it's not a Linksys, check the manufacturer's support documents for the procedure.
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Old 03-08-2003, 02:02 PM   #14
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glc it is a D-Link DI 604 broadband router,in the manual,it says that clicking the reset button on the back puts it back to factory defaults,did this a lot of times problem keeps coming back.I'll try doing it the Linksys way today and see how it goes.I wonder if it all comes back to Zonealarm though?
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Old 03-11-2003, 11:00 PM   #15
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glc,
did a Linksys reset,no help...
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Old 03-12-2003, 10:02 AM   #16
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Have you checked to make sure the modem itself isn't dropping sync?
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Old 03-24-2003, 11:14 PM   #17
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How do you check that,glc?
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Old 03-25-2003, 12:12 PM   #18
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Look at the modem lights - if the "cable" light is blinking, it's dropped sync.
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Old 03-25-2003, 02:48 PM   #19
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nope not flashing

and for the past couple of days,it's not allowing me to go to some websites like mtv.com nba.com
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Old 03-25-2003, 03:01 PM   #20
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Try switching ports around, see if the problem stays with the computer or the port. I had a DI-604 that port 3 and only port 3 would stop working. Reset it and it would work for a couple of minute to acouple of days and go bad again.
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Old 03-25-2003, 06:41 PM   #21
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^thnx for the advice but I've been switching ports around so many times i forgot which cable is for which computer
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