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02-21-2003, 09:29 PM
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#1 |
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Member (7 bit)
Join Date: Feb 2002
Location: Montreal
Posts: 64
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Windows update does not work
Whenever I try to get updates from the Microsoft updates site
I get to the "accept" box I click accept and it just hangs... its says that my computer needs about 4 updates but no luck. Tried with our WinMe and it works... disabled the firewall disabled the antivirus verified the gpedit.msc xp pro sp1 ??? |
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02-21-2003, 10:46 PM
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#2 |
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Barefoot on the Moon!
Staff
Premium Member
Join Date: Aug 2002
Location: Northeastern USA
Posts: 13,382
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How are you connected to the net? Broadband or dial-up?
If dial-up, then I suggest that you go directly to the Microsoft site and download your updates from there. In my experience, a windows update on dial-up rarely works. http://microsoft.com/windowsxp/pro/default.asp
__________________
There are two secrets to staying young, being happy, and achieving success. You have to laugh and find humor every day, and you have to have a dream.
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02-22-2003, 11:53 AM
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#3 |
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Member (7 bit)
Join Date: Feb 2002
Location: Montreal
Posts: 64
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I'm connected with broadband !
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02-22-2003, 12:36 PM
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#4 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,771
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Mine was screwed up a couple weeks ago - I turned on the allow automatic updates and they all took - so I turned it off and it's been fine since.
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02-23-2003, 02:00 PM
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#5 |
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Member (12 bit)
Join Date: Feb 2001
Location: UK
Posts: 2,469
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As for not working on dial-up, mine does
But it freezes all of my Internet Explorer windows while it checks for updates. ANNOYING! Jim |
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02-23-2003, 03:18 PM
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#6 |
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Registered User
Join Date: Nov 2001
Posts: 1,965
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Windows Update requires some services to be running to work properly, did you disable any services recently?
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02-23-2003, 04:00 PM
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#7 |
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Member (7 bit)
Join Date: Feb 2002
Location: Montreal
Posts: 64
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As a matter of fact I did disable some services ... could you tell me which one's I need to have it working again?
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02-25-2003, 03:31 PM
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#8 |
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Registered User
Join Date: Nov 2001
Posts: 1,965
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02-25-2003, 08:56 PM
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#9 |
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Member (7 bit)
Join Date: Feb 2002
Location: Montreal
Posts: 64
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Thanks for the link Aym,
I enabled automatic updates and that worked, but before I did that I went to Microsoft's site and tried to update manually... no luck, I got to the "Accept" screen and it just hung. I let it sit there for 1/2 hour and nothing happens. I'm thinking something could be wrong with my browser??? any suggestions? I want to be able to update manually ! |
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02-25-2003, 09:17 PM
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#10 |
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Member (10 bit)
Join Date: Jun 2002
Location: Middleofnowhere, Iowa
Posts: 580
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I am on dial up and have successfully updated often. I have found that if I update one or two files at a time, depending on the size it will go smoother for me. Some files require restarts and some don't. Some need to be d'loaded by themselves. I try to do "like" types together. Also when I update it is the only thing I have open/active.
cat
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The harder I try, the problem gets worse, the trying gets harder and I start to curse. %$*^@+ &* When you get there don't come get me, you'll be lost again |
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02-26-2003, 07:00 PM
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#11 |
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Member (9 bit)
Join Date: Oct 2001
Location: Macon, Georgia
Posts: 287
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I had a similar problem once. Go to M/S knowledge base and do a search for your problem. I had a corrupt file in my update folder and had to remove it before the update would start working again.
old dog |
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02-27-2003, 03:14 PM
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#12 |
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Registered User
Join Date: Nov 2001
Posts: 1,965
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Windows Update requires something to be installed the first time you use it, is this enabled in IE's advanced options?
Look for "enable software install" or something similar and check it. |
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03-03-2003, 10:08 PM
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#13 |
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Member (7 bit)
Join Date: Feb 2002
Location: Montreal
Posts: 64
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Thanks for all your help everyone but I could not get it to work so I re-installed (which is what I was hoping not to do) and that solved the problem.
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