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Old 12-07-2003, 12:47 AM   #1
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Can't Access AOL Site

Begining a few days ago I wansn't able to access www.aol.com. I can get to http://www.aol.com/support/ but I can't go in my webmail. Everyone else can see aol.com so I don;t know what could be wrong. I tried flushing the DNS but that din't work.
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Old 12-07-2003, 01:56 AM   #2
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Try http://webmail.aol.com
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Old 12-07-2003, 02:16 AM   #3
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that doesn't work for me
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Old 12-07-2003, 02:27 AM   #4
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Check your hosts file and the proxy settings in IE.
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Old 12-10-2003, 12:22 PM   #5
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I'm not too sure on how to do that.
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Old 12-10-2003, 01:56 PM   #6
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Search for hosts with NO extension - open it in notepad and make sure there is nothing in it except localhost - 127.0.0.1

Internet Options - Connections - LAN settings - uncheck all 3 boxes.
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Old 12-10-2003, 02:14 PM   #7
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the host file has some writing, but they are comments. it shows like this:

127.0.0.1 localhost

should it be

localhost - 127.0.0.1

and all 3 boxes are unchecked
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Old 12-11-2003, 01:43 AM   #8
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That's fine.
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Old 12-11-2003, 11:25 AM   #9
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what else can I try?
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Old 12-12-2003, 09:33 AM   #10
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Try a different browser (Opera, Mozilla, Firebird) as a test to see if it's an IE issue or a system issue.
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Old 12-12-2003, 09:40 AM   #11
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I had the same problem recently. My mailbox had been hacked and someone was using it as a source for sending spam. Had to call aol tech support number and they had all boxes on that account locked out. They gave me the locked password so I could get back in and change all the passwords. Maybe you've got the same problem?
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Old 12-12-2003, 11:14 AM   #12
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hmmmm. I don't have AOL at all on this computer, I just use the webmail. but my sister does have it and said she can't get on using the software on her computer and she's already had us locked out like that twice. I'll see whats up.
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