Weird question...

[patislesfan]

Ok I'm working on my moms computer and she can't send e-mail from her hotmail account. She's using IE. There is an error on the page when she composes a new e-mail that says:

Line: 80
Char: 1
Error: 'g_state.bgColor' is null or not an object
Code: 0
URL: http://by1fd.bay1.hotmail.msn.com/cg...te___90801.asp

Now I have no clue why this is happening or what its from. I'm trying to install a new version of Internet Explorer and when I go to the Microsoft page to download it I get this error (I've attached an image).

The error for this microsoft page says:

Line: 2163
Char: 1
Error: Object Expected
Code: 0
URL: http://www.microsoft.com/windows/ie/default.asp

No the pattern I see is that they are both .asp files.

I don't know if this is an easy fix that I should know about but I've never seen this before.

All help would be greatly appreciated.

This has winXP

Thanks

[icallmedan]

Where is the pic? Have you tried a differnt browser, such as Mozilla or something?

[patislesfan]

I'm on a different computer now and I don't have the attached file now. I just realiezed that. So I don't know about that.

But the real problem is that my mom can't send or forward e-mail from her hotmail account. I can't seem to figure out why. It has something to do with the tool bar that comes up when you compose a new e-mail. It doesn't come up and it won't allow her to send an e-mail.

It's hard for her to learn a new web browser so I want to stick with Internet Explorer but I just can't seem to figure this one out.

I've run virus scan (norton) and it found 4 trojan virus' but I got rid of them and scanned again and they were gone. I also ran spy bot S & D and Lavasoft Ad-aware and Spy Sweeper and nothing. The system seems clean to me.

This is a system I built this past Thanksgiving. I built one earlier this year and didn't have this problem at all.

Alll help would be appreciated. Thanks.

[Force Flow]

Have you tried clearing all the temp files?