Help! My internet default start page won't stay up.

[mro515]

Can anyone help me? All of a sudden, when I start IE, the yahoo home page which is my default start page, opens and when it finishes loading, then, it shuts itself down by itself.

Is it spy-ware or virus? Can anyone help me fix the probelm?
I can not go online because the very first page keeps shutting itself off.

Thanks in advance.


MR

[Karnevil9]

It could be a spyware, get spybot, or spyblaster, and also get adaware. They are free dwonloads, and do a scan. Have you tried changing the default homepage, to see what happens?

[Lobos]

Download AdAware 6 181 from here: http://www.lavasoftusa.com/
Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
Then ........

Make sure the following settings are made and on -------"ON=GREEN"
From main window :Click "Start" then " Activate in-depth scan"

Then......

Click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

Then.........

Go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" and "Let windows remove files in use at next reboot"

Then...... click "proceed" to save your settings.

Now to scan it´s just to click the "Scan" button.

When scan is finished mark everything for removal and get rid of it.(Right-click the window and choose"select all" from the drop down menu)

Then
Download Spybot - Search & Destroy from http://security.kolla.de

After installing, first press Online, and search for, put a check mark at, and install all updates.
Next, close all Internet Explorer and OE windows, hit 'Check for Problems', and have SpyBot remove all it finds that is marked in RED

[scifiguy1]

do not use the shortcut icon on your desktop, instead go to >start>programs>internet explorer and click on it , I had to do it this way for my son-in-laws pc with xp on it ....then i d/l the programs mentioned above and did what they are telling you to do.......updates etc.........you might want to d/l AVG free antivirus also...just type in AVG in google..

Dick

[mro515]

Thank you guys. I will try it tonight.

[mro515]

Thanks guys. It worked.

One more question. Is it really safe to delete all the files detected by either program? What I mean is that is there any chance that any of the detected files are essential or indirectly essential for running windows XP program?

Thanks for help, ALL!

[Lobos]

your welcome glad to hear everything worked out

it shouldnt. it might stop some programs like p2p programs
to delete or any adware programs that you might have downloaded.

but i delete everything it says

it shouldnt effect any thing that is important

yes as long as you follow the instructions above you should be ok

also go through the help files too always a good place to find information