Cable internet woes...

[roomwithamoose]

I'm not sure if anyone can help me with this, but here goes.

I have cable internet with Adelphia. I've had it for about and year and a half, and love it. It's fast and always on. The other day I had carpet laid in the other two bedrooms in my house. One is my brother's room and other is a play room for the army of little cousins. I put one tv in each room, hook them up by running splitters, and then my internet goes away.

Well, when I first got the internet, it didn't work. A tech came out and went into my attic and found nine lines, two of which were being used. He disconnected all but the two and it worked. He told me that the internet signal can get confused if there's too many lines, that it woun't find it's way back out to the main line.

Well, with adding these two tvs, that make four tvs hooked up. I have one tv on it's own line, then three tvs and the cable modem on another line with splitters. Does this make sense?

When I lost the internet, I unplugged the modem and router, let it sit, then plugged them both in and still nothing. So I got fed up and unplugged the other tvs and put it all back. And it worked, go figure.

Is there a way around this problem? I don't really like Adelphia's customer service, so I'd rather not spend for ever on the phone with them. I'm thinking about going to DSL, but I don't know if I can have Verizon DSL and AT&T phone. And how mucher slower is DSL than cable? Would I notice a difference? I don't do online gaming and I don't upload or download a lot. Any tips????

[Panama Red]

Cable guy explained to me that their installation practice calls for splitting the signal right at the entry point to the residence. One branch is used for the TV's and the other is dedicated to the internet connection. No tv's are allowed on the internet side. The line runs directly to the modem.

[roomwithamoose]

Oi, that'll be a pain. It makes sense though. My attic is SO gross, and I have the ever-present fear of my foot going through my ceiling. Oh well, you gotta do what you gotta do.

[bailey]

I think that cable guy was feeding you a poor line of I don't have any idea.
(roomwitha moose one) not pr's one

you want one two way splitter on the main line, pne sode goint directly to the modem, and the other line going to the tv's with other spliters, that is how it must be installed,
I have mine that way and am useing 6 tv's in the house.

[glc]

Any splitters must be high bandwidth and low loss - 1 GHz or higher and 3db or less, or you will lose Internet. You also can't have any amplifiers on the Internet side. PR's cable guy has it right, that's best practice - split it off the main to a dedicated jack. This is not to say that other configurations will not work, but any other configuration is not ideal.

[roomwithamoose]

Okay, thanks! I'm glad to hear that. It's going to be a project, but I'll get it taked care of. Thanks again!