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04-10-2005, 11:18 AM
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#1 |
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Techphile.
Join Date: Nov 2003
Location: San Francisco Bay
Posts: 5,960
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Attempting to connect to Internet
I just purchased a D-Link model DGL-4300 Gaming Router. The purpose of which is to connect 2 computers to the internet and to each other. I made all the connections and computer 1 connects to the internet just fine. Computer two does not. I called tech support. We went through a number of procedures, pings, manually entering in IP addresses etc and he determined there is a firewall blocking the connection. He also had me ping his computer which it successfully did, but he was not able to ping my computer. I turned off Zone Alarm Pro before the call. He recommended I uninstall Zone Alarm, which I did. I am still unable to connect to the internet and I suspect there is another firewall blocking my connection. I did reboot my computer and cycled my modem by pulling the power for one minute. Is there a way to detect an unknown firewall so I can shut it down? Is this the reason I cannot connect or might there be another reason? On the second computer I am connecting through its ethernet port. I have Norton Utilities but not its firewall installed. Could this be a problem?
Also: I am choosing to go the wired and not wireless route and my internet source is a city wide cable company not DSL Thanks
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Asus P8P67 WS Revolution | Intel 2600K @ 4.7 GHz | Win 7 Pro 64 |8 gigs Corsair 1600 | Two Diamond 6990's in Crossfire| Corsair AX1200 | Thermalright Silver Arrow | Western Digital Black 2TB 64 meg cache | Lian-Li PC-A71B | Logitec Z-5500 | Three Asus 26" VW266H monitors running under Eyefinity | Last edited by David M; 04-10-2005 at 11:32 AM. |
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04-10-2005, 06:29 PM
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#2 |
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Supergeek in training
Join Date: Apr 2004
Location: UK
Posts: 1,690
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What OS are you running? If it's XP, try turning off XP's built-in firewall.
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Pure geek and proud. "Success is not final and failure is not fatal. It is the courage to continue that counts." - Winston Churchill ------------------------------------------------------------------------------------------------- |
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04-10-2005, 11:45 PM
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#3 |
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Techphile.
Join Date: Nov 2003
Location: San Francisco Bay
Posts: 5,960
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No luck,Windows firewall is off
Last edited by David M; 04-11-2005 at 12:09 AM. |
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04-11-2005, 12:10 AM
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#4 |
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Techphile.
Join Date: Nov 2003
Location: San Francisco Bay
Posts: 5,960
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Only thing I can think of is to reinstall Windows....any other ideas?
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04-11-2005, 09:03 PM
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#5 |
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Supergeek in training
Join Date: Apr 2004
Location: UK
Posts: 1,690
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Ok, the next thing I'd try doing is uninstall Norton. You said that you didn't install Norton's firewall but Norton itself, apparently, according to things I've read about it, isn't good and just causes more problems than it prevents/fixes. Try uninstalling it and see what happens.
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