Free Weekly Tech Newsletter

ironzombie99 · 05-09-2005, 11:42 AM

My Earthlink DSL connection drops usually every night when we are in sleeping. My connection isnt idle becuase I have bit torrent running. I dont know if there is a problem with the router I am using (Belkin 4 port wired) or the modem that we have. Earthlink could not give me no answers to this question when i contacted them. There are no devices like microwaves or wireless phones close to the modem.

Any ideas?

doctorgonzo · 05-09-2005, 11:54 AM

Does the connection drop at the exact same time every night? That may point to some recurring event.

ironzombie99 · 05-09-2005, 12:57 PM

im not sure really when it drops during the night. It also has been dropping during the day, three or four times. Turning off the modem and unpluging the router for about 15 seconds and turn them back on and it fixes the problem. It sounds like it may be the modem to me, our contract with earthlink will be up this month so i will check into another broadband connection becuase I havnt been happy with them.

***glc*** · 05-09-2005, 01:11 PM

Earthlink's modems are garbage. Mine died last summer and I hooked up a Westell I had laying around, and it's been troublefree. If you are using your own router, you should take the modem out of the UHP (PPPoE with NAT) mode and run it in the bridge mode - and set up the PPPoE in the router. You do this on the Help tab somewhere, I don't remember exactly where once you are in there.

jsanchez · 05-09-2005, 01:33 PM

I had the exact same issue a few months back...set up the router in bridge mode as GLC stated and it was a done deal...haven't had a connection drop since.

one meg short of a gig,
jsanchez

ironzombie99 · 05-09-2005, 01:39 PM

sounds good...now if i can just find that ip address of the modem to configure it lol. Thanks a lot for the help.

***glc*** · 05-09-2005, 02:01 PM

When you run ipconfig /all at a command prompt, the modem is the default gateway IP address. Mine was 172.16.0.254, I think the newer ones are 192.168.0.254.

lugoff81 · 05-10-2005, 11:06 PM

I am having the same problem with Bellsouth. It works fine straight thru a modem but when I try and go thru my linksys router I can;t connect. My modem is westell and I had it configured as bridge and router as ppoe. It would connect for a few minutes then drop. Any more suggestions?

***glc*** · 05-11-2005, 02:14 AM

Update the firmware and do a hard reset on your Linksys.

lugoff81 · 05-12-2005, 01:29 PM

Hi I have downloaded the latest firmware but it is in the form of an image. How do I get my router to update from that?

doctorgonzo · 05-12-2005, 01:32 PM

You will have to go into your router configuration, there should be an option there to update the firmware.

lugoff81 · 05-12-2005, 01:46 PM

Thanks Doc I tried that but it would not work. However I went back to Linksys ftp site and there was an utility for my router version that I downloaded. It did everything for you and updated and well as see you can see it worked I am running thru the router now. Thanks for everyones help and you quick responses. Just remeber for Linksys if you can't update thru the router interface go download the utility tool for version router.It will save you some headaches.

Thanks again Lugoff81

05-09-2005, 11:42 AM	#1
ironzombie99 Member (9 bit) Join Date: Jul 2001 Posts: 355	DSL connection drops My Earthlink DSL connection drops usually every night when we are in sleeping. My connection isnt idle becuase I have bit torrent running. I dont know if there is a problem with the router I am using (Belkin 4 port wired) or the modem that we have. Earthlink could not give me no answers to this question when i contacted them. There are no devices like microwaves or wireless phones close to the modem. Any ideas?

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes	Rate This Thread
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode	Rate This Thread:

Need Some Help? Type Your Keywords Here:

Still Need Help? Type Your Keywords Here:

Free Weekly Tech Newsletter

05-09-2005, 11:54 AM	#2
doctorgonzo Professional gadfly Join Date: Jan 2002 Location: Minneapolis, MN Posts: 6,364	Does the connection drop at the exact same time every night? That may point to some recurring event.

05-09-2005, 12:57 PM	#3
ironzombie99 Member (9 bit) Join Date: Jul 2001 Posts: 355	im not sure really when it drops during the night. It also has been dropping during the day, three or four times. Turning off the modem and unpluging the router for about 15 seconds and turn them back on and it fixes the problem. It sounds like it may be the modem to me, our contract with earthlink will be up this month so i will check into another broadband connection becuase I havnt been happy with them.

05-09-2005, 01:11 PM	#4
*glc* Forum Administrator Staff Premium Member Join Date: May 2000 Location: Joplin MO Posts: 41,345	Earthlink's modems are garbage. Mine died last summer and I hooked up a Westell I had laying around, and it's been troublefree. If you are using your own router, you should take the modem out of the UHP (PPPoE with NAT) mode and run it in the bridge mode - and set up the PPPoE in the router. You do this on the Help tab somewhere, I don't remember exactly where once you are in there.

05-09-2005, 01:33 PM	#5
jsanchez Member (8 bit) Join Date: Sep 2002 Location: Laredo, Texas Posts: 158	I had the exact same issue a few months back...set up the router in bridge mode as GLC stated and it was a done deal...haven't had a connection drop since. one meg short of a gig, jsanchez

05-09-2005, 01:39 PM	#6
ironzombie99 Member (9 bit) Join Date: Jul 2001 Posts: 355	sounds good...now if i can just find that ip address of the modem to configure it lol. Thanks a lot for the help.

05-09-2005, 02:01 PM	#7
*glc* Forum Administrator Staff Premium Member Join Date: May 2000 Location: Joplin MO Posts: 41,345	When you run ipconfig /all at a command prompt, the modem is the default gateway IP address. Mine was 172.16.0.254, I think the newer ones are 192.168.0.254.

05-10-2005, 11:06 PM	#8
lugoff81 Member (3 bit) Join Date: Jan 2005 Posts: 4	I am having the same problem with Bellsouth. It works fine straight thru a modem but when I try and go thru my linksys router I can;t connect. My modem is westell and I had it configured as bridge and router as ppoe. It would connect for a few minutes then drop. Any more suggestions?

05-11-2005, 02:14 AM	#9
*glc* Forum Administrator Staff Premium Member Join Date: May 2000 Location: Joplin MO Posts: 41,345	Update the firmware and do a hard reset on your Linksys.

05-12-2005, 01:29 PM	#10
lugoff81 Member (3 bit) Join Date: Jan 2005 Posts: 4	Hi I have downloaded the latest firmware but it is in the form of an image. How do I get my router to update from that?

05-12-2005, 01:32 PM	#11
doctorgonzo Professional gadfly Join Date: Jan 2002 Location: Minneapolis, MN Posts: 6,364	You will have to go into your router configuration, there should be an option there to update the firmware.

05-12-2005, 01:46 PM	#12
lugoff81 Member (3 bit) Join Date: Jan 2005 Posts: 4	Thanks Doc I tried that but it would not work. However I went back to Linksys ftp site and there was an utility for my router version that I downloaded. It did everything for you and updated and well as see you can see it worked I am running thru the router now. Thanks for everyones help and you quick responses. Just remeber for Linksys if you can't update thru the router interface go download the utility tool for version router.It will save you some headaches. Thanks again Lugoff81

Subscribe to THE INSIDER

Need Some Help? Type Your Keywords Here:

Still Need Help? Type Your Keywords Here:

Free Weekly Tech Newsletter