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Old 05-16-2005, 04:05 PM   #1
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Linksys BEFSX41 Connectivity Problems

Guys this is driving me crazy. I've been on the phone with Linksys tech support all day and I've called them about 20 times probly about this problem and none of them can seem to help me and always brush me off the phone. My problem is my internet connection is all messed through this Linksys router. I know its all because of the firewall on it and I don't know how to get around it.

Symptoms:
AIM disconnects every 2 minutes (approx)
MSN disconnects every 2 minutes (approx)
I'll be surfing the internet and pages wont finis loading

This is the most annoying thing in the world and all I want is for this to freakin stop! If anyone has any ideas please let me know! They already had me change my MTU thing a million times to a million different numbers and every time that just took away my internet completely. They had my forward sum port that they called EPP1 and it was port 443 and that didnt help either! Anyways hit me back thanks guys!
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Old 05-16-2005, 04:33 PM   #2
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I have the Linksys BEFW11S4 and experienced similar problems. I don't know if this is the only fix, but this is what I did: In Applications and Gaming section of the router settings, what I did was go into the port triggering settings and I triggered ports 0 to 65535 and forwarded them to 0 to 65535. I searched and searched and searched for a fix to this problem but I couldn't find one. I read about howe to enable a certain program's ports and so I figured that the entire range might allow for everything to work.

Alternatively, some routers have a setting to allow the router to keep connections active. I know some linksys routers have this but for some reason mine does not. If yours does, then that should allow the router to accept connections and not time itself out. Your problem sounds extrememly similar to my situation so the fix I used may just work for you as well.
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Old 05-16-2005, 04:38 PM   #3
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What is your internet connection type and provider?? Did you reset the cable or dsl modem??

It actually sounds like the router may be going bad, assuming no one has changed any settings. I would probably try 2 things:

1. Set router back to factory defaults and start over setting up just what I needed to set custom to get it working and go from there.

2. Bypass router and plug 1 PC right into modem and see if problem persists...

BEFW11S4 is flakey to begin with, I finally got rid of mine to the WRTG54G, and if it all has always worked in the past but now is'nt and assuming no settings were changed, then you shouldn't have to mess with any of that port settings if it worked fine before. Also what about status lights on the modem?? Do they change at all when the connection is dropping???
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Last edited by ktkendall; 05-16-2005 at 04:42 PM.
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Old 05-16-2005, 05:03 PM   #4
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Well, I have the BEFW11S4 and frictionboy has the BEFSX41. Right out of the box, I had experienced the problem that frictioboy describes. I was about to return it back to the store when I tried this fix, and it has worked almost flawlessly since. I guess it's a linksys thing, or at least with some of their models.

I thought that frictionboy was describing a new problem with a new router. If this is a new problem with an older router, then yea... something may be wrong with the hardware.
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Old 05-16-2005, 05:29 PM   #5
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Let us know that also if this is probem with new router that has never worked right or new problem that has cropped up when alll was well before. Also Stuey if you look at his listed problems it seems that even web pages begin to load but don't fully make it so I think it's either his provider, the modem or the router hardware is going bad..
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Old 05-18-2005, 06:38 AM   #6
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It is a grey area at the moment. As those could be the ISP disconnecting for belief periods of Time, I used to see things like that with DSL. The connection would be up, but put a load on the connection and it would drop, then have to reconnect.

I agree with idea that have been posted, I would reset the cable modem to factory. I also, I would try on a single PC to see if the problem prosists.

If the problem is not there are on a single PC, try upgrading the firmware if the Linksys support people didn't have you do so already.

What is your connection type, Cable or DSL, who is the provider.
How old is your Router?

If DSL, are you configuring the Cable modem to make the connection, though PPPoE or are you letting a DSL modem make the connection and then the router just routing?

It would be preferred on DSL to let the Linksys making the PPPoE connection.
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