Slow Download speeds

[Sharp Canadian]

Hey,

Im new to these fourms and this is my first post regarding download speeds. I have a DSl connenction to the internet from Aliant the speed is 10.0 Mbs. When I try to download anything I get really slow speeds like 20-60 kbs which is really slow. I was wondering why it is so slow it's always been this slow too, My friend has eastlink High speed and he gets at slowest over 100 kbs and usually over 150kbs. I was wondering why my download speeds are so slow and what I can to to Increase them?

[rspassey]

Have you run virus and spyware scans lately?

[Sharp Canadian]

Yeah I've run norton/AVG/ spybot S&D and adware by lavasoft as well as a restart and nothing comes up no spyware or viruses. Both virus scanners are up-to-date as well.

[rspassey]

Another Q, does you DSL service state the speeds for upload and download, for me I have fibertel 1 mega ( in Argentina) and we have a cap on both download and upload speeds for the price we pay each month. I havent had internet in Canada for over 5 years, so I don't know exactly how the providors work.

[Sharp Canadian]

It might but im not sure. Do you have any Idea how I would go about finding that?

[rspassey]

For me, its on my providors website, It has a list of products and services and I select the one I have and it says this :
Ancho de banda: (width of band - speed limit)
- Downstream: Hasta (until - up to) 1024 Kbps (1 mega)
- Upstream: Hasta (until - up to) 128 Kbps

[Sharp Canadian]

Well I found this in the FAQ:

Q: How fast is Aliant High-Speed?
A: Aliant High Speed is extremely fast! Download speed (receiving information, surfing the web) is up to 50 times faster than a regular Dial-up connection. Upload speeds (sending information) is also up to 20 times faster than a regular dial-up connection.

[Sharp Canadian]

I read the FAQ on DSL connections and am providing what Information I can (Sorry for the lack of technical terms i know nothing about internet setups)
Some other Info that may help is I have windows XP home, No routers I have about 4 phones, 1 900 MHz cordless phone, and Im not networking. I only have 1 computer and it's the only one connected to the internet. My service provider is aliant. I have a rectangular box that measures about 20cmx15cmx4cm that has a round grey cable connecting it to a usb port 5 lights that have type above them reading: power/alert/lan activity/lan link/ADSl links As well as CT-301 ADSL MODEM. the phones all have something connected to them that connects it to the phone jack (filters?).

Again sorry for the poor explanations and terms/info.

[fudtone]

Call the provider and tell them... You are paying for there service after all.

They should be able to test your speed remotely and tell you if it where is should be.

Also go here http://www.bandwidthplace.com/speedtest/

Click on the start button and report what kind of results you get.

I also found this one http://reviews.cnet.com/Bandwidth_me...-7254_7-0.html
Even eayser...

And the old standby DSL reports
http://www.dslreports.com/stest

[bailey]

some times it will depend on what your downloading too, some servers can be loaded heavy and will cause slower downloads.
did you check your speed with pcpitstop.com ?
if not, try that first and see what it is with them.

[Sharp Canadian]

Ok I've done all the tests and get this:

PCpitstop: Download Bandwidth Test Results
Download speed: 1305 kilobits per second
Test details: 800 kilobytes downloaded in 4.907 seconds.
Receive buffer size: Not available

bandwidthplace:
Speed
1.3 megabits per second

Communications 1.3 megabits per second
Storage 155.9 kilobytes per second
1MB file download 6.6 seconds
Subjective rating Good

CNet:
Connection Type Connection Speed

28.8 Kbps Dial-up 28.8k

33.6 Kbps Dial-up 33.6k

53.3 Kbps Dial-up 56k

384.0 Kbps DSL/Cable 384k

768.0 Kbps DSL/Cable 768k

936 Kbps - You 936 kbps

[fudtone]

Those are fairley consistant and common speeds with DSL.

You might try to contact them and see what kind of speeds you should expect. They most likely have other packages that are faster for more money.