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09-13-2005, 10:05 PM
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#1 |
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Member (4 bit)
Join Date: Sep 2005
Posts: 8
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|CABLE| Internet connection keeps dropping out?
My internet connection keeps dropping out on me, I am continually having to either go to:
Start -> Network Connections -> Local Area Connection 2 (My NIC) -> Status -> Repair Start -> Run -> cmd (dialog) -> ipconfig /release & ipconfig /renew. Manually reset the modem by unplugging/re-plugging it in Whichever I use only temporarily seems to solve the problem. First and foremost could there be something on my computer, a virus for example, that is resetting/dropping my connection? Any help would be appreciated, thanks. COX ISP Motorola SURFboard model: SB5100 WinXP Home Service Pack 1 peace, |
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09-13-2005, 10:39 PM
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#2 |
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Member (12 bit)
Join Date: Aug 1999
Location: Secret City (Oak Ridge, TN)
Posts: 3,271
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Tell me when this happens, does your cable connection light on your modem ever go out?
Do you also have a router? Any chance you are using any type of Bit torrent program when this happens?
__________________
Last Job ADSL Support Specialist (Tier 2), until It was outsourced overseas. A Plus Certified : Certified Help Desk Professional. Home setup. Comcast Cable, Linksys Router, 10/100 switch, 4 wired PCs, 2 wireless laptops vontar@gmail.com From the Network Admin, In God We Trust, All others we monitor. |
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09-14-2005, 04:05 AM
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#3 |
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Member (11 bit)
Join Date: Sep 1999
Location: Sherman, Texas
Posts: 1,778
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Get the cable provider to check the signal strength at your filter. They can crank up signal strength as some cable modems are fussy about low signal strength. Of course this is but one of several things to investigate.
__________________
Intel P4 2.4Ghz cpu, Intel D850MVSE mobo, ATI Radeon All-in-Wonder 8500 @275Mhz video, WD800JB 80Gb hdd, 1024Mb PC800 RDRAM, Sony DVD/CD-Rom, Sony CD-R/CD-RW, 330W Antec psu, Windows XP Pro-completed Jan. 2004 |
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09-14-2005, 04:32 PM
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#4 | ||
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Member (4 bit)
Join Date: Sep 2005
Posts: 8
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Quote:
Router: No, sorry should have mentioned in original post. BT: No. Quote:
So there isn't a possibility some script is running on my maching telling my modem to reset or is corrupting/flushing out my TCP/IP info? Thanks for all the help thus far. |
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09-16-2005, 04:12 AM
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#5 |
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Member (4 bit)
Join Date: Sep 2005
Posts: 8
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Well its been up for all of today (that I've been on it at least) without incident, but yesterday it wasn't up for more then a couple minutes before I had to reset something.
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