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11-07-2005, 12:28 PM
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#1 |
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Member (3 bit)
Join Date: Nov 2005
Posts: 4
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International access
Hello.
I have a few users in Africa who are not able to access our intranet. We have a citrix based accesss point for authorization. The users in Africa are not very technological and are unabel to provide details on the problem. I have already configured the hosts file to enable resolution. I am not sure why the user in Afirca are not able to access the intranet. What could the probelm possible be? I am taking suggestions. Thanks!! |
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11-07-2005, 12:47 PM
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#2 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
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Wild guess - maybe their ISP is blocking some ports - or they are trying to connect through a proxy?
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11-07-2005, 01:56 PM
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#3 |
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Member (3 bit)
Join Date: Nov 2005
Posts: 4
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Thanks for responsing!
I looked at his ports before he left and they looked good. His File/Print Sharing was with ANY subnet. As for the proxy, not quite sure what he is using over there to make the connections. I asked him to advise me what internet explorer he is using. I am aware that if he is using AOL or Netscape, that could be the problem as well. Still looking for suggestions. I'll take them all! |
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