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#1 |
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Member (4 bit)
Join Date: Dec 2005
Posts: 8
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using the same modem for different comcast accounts
This is a brief summary of my situation. I bought a cable modem and got comcast at my apartment. cancelled comcast after my 6 month deal. Moved to a house with a friend, decided to get comcast. My roommate but comcast in his name, so we could get a deal for new users. We are using the same modem from my apartment. There is an internet connection from it, but when we try to us the account start up cd we get a error. So we called comcast they said the problem was that the modem was registered to my old account and that they have to come out tomorrow and see if the modem is a "comcast ready", and that if it isnt they will charge us 50 bucks. I am pretty sure that they will. So i guess i want to know if there is anything i can do?...... besides have comcast come over.
Last edited by jackjack; 12-28-2005 at 08:58 PM. |
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#2 |
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Member (4 bit)
Join Date: Dec 2005
Posts: 8
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I was also wondering if the internet connection iam getting now would be permanet, if comcast didnt come over and do whatever they are going to do?
Last edited by jackjack; 12-28-2005 at 08:59 PM. |
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#3 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,018
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Modems "must" be registered with comcast. They should be able to do it over the phone without charging you.
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Stand Up 2 Cancer - SU2C |
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#4 |
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Member (11 bit)
Join Date: Nov 1999
Location: Northeast, Michigan
Posts: 1,063
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I don't know how comcast works, but when I turned in my charter supplied modem, and bought a linksys all I did was call charter's tech support and give them the modems MAC address, and all was good. No house call, no service charge.
Mike
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Registered linux user # 217167 - Be counted http://counter.li.org/ Currently running: Desktop - XP Pro, Fedora HP dv9700z CTO laptop, running Windows 7 Pro |
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