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11-18-2006, 05:41 AM
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#1 |
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Member (1 bit)
Join Date: Nov 2006
Posts: 1
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Trouble with remote desktop connection.
Ok I can remotely control his computer from the LAN, but when I try to connect from a remote location I keep getting this error message. "The connection to the remote computer was broken. This may have been caused by a network error. Please try connecting to the remote computer again." The remote desktop window appears, but the background is blank.
I talked with his ISP and they said that we were connected and that our current DSL connection had an upload that would easily support remote desktop. I contacted the router manufacturer "ZyXEL" and they said that I had the router configured correctly. I also tried disabling windows firewall and the PC-cillin antivirus, but to no avail. I am soooo lost. Any ideas? This is what it looks like. |
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11-18-2006, 01:12 PM
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#2 |
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EGO MY LEGO
Join Date: Dec 2004
Location: Tatooine, Binary Star System
Posts: 1,740
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you didnt post the pic.....
has this worked in the past? do you have the dsl modem setup in bridged mode to the zyxel router? I'm guessing you have TCP port 3389 forwarded on the router. but just asking to make sure do you have a static ip address setup on that machine for which you forwarded the port 3389? update to the lastest firmware on the router. http://us.zyxel.com/web/support_down...20040906164737
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