Issue with Winsock

[Jereag]

I am having internet troubles on my other computer. I can successfully ping websites, but when I open any web browser it always says that the web page is unavailable, no matter where I try to go. Also, in Xfire, I can get info on game servers, but I can't actually logon to Xfire.

I also cannot connect to my router through a browser anymore, but when I ping my router's IP it goes through.

When I try to load a page in IE7 and run through the troubleshooting wizard after the page won't load, it says that I have issues with Winsock. After I select the option to reset everything back to its default setting, I get the following in the log:

--------------------
Last diagnostic run time: 05/30/07 15:42:03 WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
error Provider entry MSAFD Tcpip [TCP/IP] could not perform simple loopback communication. Error 10061.
error Provider entry MSAFD Tcpip [UDP/IP] could not perform simple loopback communication. Error -1.
error Provider entry RSVP UDP Service Provider could not perform simple loopback communication. Error -1.
error Provider entry RSVP TCP Service Provider could not perform simple loopback communication. Error 10061.
error A connectivity problem exists with an installed LSP.
action Automated repair: Reset WinSock catalog
action Successfully executed: netsh winsock reset catalog
info System restart required



Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394
info Network connection: Name=Local Area Connection, Device=NVIDIA nForce Networking Controller, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status

info Network connection status: Connected



HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTP: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established
warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the server could not be established
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with the server could not be established
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
---------------------------

I then proceed to restart my computer, but I when start it back up I run into the same exact problem, and the error log is exactly the same except for the time.

I did not change any settings recently, and I think this problem might be because of some sort of malware.

Any suggestions would be greatly appreciated.

[Floppyman]

http://www.snapfiles.com/get/winsockxpfix.html

Try running this tool and let us know if that fixes the problem. If not, we'll troubleshoot from there. HTH

[Jereag]

Wow thanks, it worked.

[gunrunnerjohn]

Note that for XP-SP2, that is NOT the correct fix. The registry entries for SP2 have changed significantly, and SP2 has a repair built-in.

TCP/IP stack repair options for use with Windows XP with SP2.

For these commands, Start, Run, CMD to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.

[Floppyman]

Originally Posted by gunrunnerjohn Note that for XP-SP2, that is NOT the correct fix. The registry entries for SP2 have changed significantly, and SP2 has a repair built-in. TCP/IP stack repair options for use with Windows XP with SP2. For these commands, Start, Run, CMD to open a command prompt. Reset WINSOCK entries to installation defaults: netsh winsock reset catalog Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log Reboot the machine.

Good to know, thanks for making us aware of that.

[gunrunnerjohn]

The old WINSOCK fix sometimes makes SP2 run, but it breaks a number of the features of the new stack. I recommend using this method for any SP2 systems.