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07-21-2008, 05:50 AM
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#1 |
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Member (4 bit)
Join Date: Jul 2008
Posts: 11
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Can't get to internet
I have a laptop running WinXP Pro (on 2 separate partitions, one for work, one for home). The home partition all of a sudden (after a year of working fine) cannot access the internet. I'm on a wired/wireless network at home. The other partition is working fine.
I'm connect using a cable modem and a Linsys WRT54G router. I can access other computers on the network, but I cannot access the internet either wired or wireless. When I check the network status I do have an ip address. When I try to renew it it takes a very long time while trying to acquire network address. It eventually acquires an ip (192.168.1.xxx), but still no internet. I thought maybe an infection, but I've run all kinds of scans and found nothing. I uninstalled all network adapters and let Windows reinstall them. I'm at a loss as to what to try next. Any ideas? Thanks. |
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07-21-2008, 10:04 AM
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#2 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
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1. Open a command prompt and type:
ipconfig /flushdns 2. Assuming XP SP2 or later, at a command prompt type: netsh winsock reset |
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07-21-2008, 08:53 PM
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#3 |
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Member (4 bit)
Join Date: Jul 2008
Posts: 11
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Thanks glc.
I tried those commands and still cannot connect. |
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07-22-2008, 02:03 PM
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#4 |
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Member (2 bit)
Join Date: Jul 2008
Location: NH
Posts: 3
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ipconfig
What do you see when you open the Command prompt and run ipconfig -all?
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07-22-2008, 11:52 PM
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#5 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
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The correct syntax is - ipconfig /all
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07-23-2008, 02:45 PM
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#6 |
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Member (4 bit)
Join Date: Jul 2008
Posts: 11
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I've attached a screen shot of ipconfig. This was done at work. It has a valid ip address. Should mention also not working at work.
Last edited by cee3; 07-23-2008 at 02:47 PM. |
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07-23-2008, 02:50 PM
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#7 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,018
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Do you have Zone Alarm installed?
Fix due to recent MS Update
__________________
Stand Up 2 Cancer - SU2C |
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07-23-2008, 07:05 PM
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#8 |
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Member (4 bit)
Join Date: Jul 2008
Posts: 11
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No, I don't have Zone Alarm. Just Windows firewall, which I've tried disabling, and I still have the problem.
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08-10-2008, 10:53 AM
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#9 |
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Member (4 bit)
Join Date: Jul 2008
Posts: 11
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Just wanted to give an update on what I did. Couldn't find the reason for the sudden inability to access the internet. I ended up using Win XP's no-reformat, non-destructive total rebuild option which lets you do a kind of reinstall of Windows without losing any of the build, including installed software, user accounts, passwords, etc.
I found the steps to do this in an excellent article by Fred Langa in Information Week June 19, 2006. See the link below. http://www.informationweek.com/news/...leID=189400897 |
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