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Old 05-14-2009, 10:06 PM   #1
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My internet disconnects when i log off

okay guys so heres the deal. im on a windows xp and its a desktop. so anyways its been off the internet for a while but i fixed it by reinstalling my router onto the computer. the problem is, everytime i log off or shut down, when i connect again ive lost internet and need to take time to reinstall the router again! so how can i fix it? thanks for the help
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Old 05-14-2009, 10:20 PM   #2
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You do not need to install router software in order to connect to the internet.
What make and model is your computer?
What make and model is your router/modem?
What type of internet service do you have? dialup, dsl or cable?
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Old 05-14-2009, 11:05 PM   #3
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i have a dell windows xp and i use a netgear thingy (im not very good with internet) so yeah thats that.
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Old 05-14-2009, 11:08 PM   #4
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Who is your internet service supplier?
Does your phone line plug directly into the Netgear box or does it plug into another box first?
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Old 05-15-2009, 08:39 AM   #5
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I use verizon.
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Old 05-15-2009, 07:27 PM   #6
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Please answer ALL the questions as asked. Thank you. You have not given us a fraction of what we need to know to be able to help you.
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