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chrisg_75 · 05-20-2009, 04:21 PM

Hi Guys

Im desperate. I have a billion bipac 5100 4 port router modem which i connect to the internet. Had no troubles until recently out of the blue. Now 80% of the time wheni turn the modem on and try to connect i open IE and i get th emessage in the left bottom bar saying connecting to (the sites ip address). At the same time my skype is connected and i can update AVG virus etc and i can ping websites from the cmd window. The IE window just sits there trying to connect for ages and nothng happens. If i log off and log back on again without touching the modem then normally it will connect to a web page no problems. I am at a lost it seems so random andim not sure what to check.

Anyhelp would be much appreciated.

Cheers
Chris

***glc*** · 05-20-2009, 06:39 PM

What version of IE and what version of Windows? Have you tried an alternative browser such as Firefox?

chrisg_75 · 05-20-2009, 06:42 PM

Windows XP and IE ill have to double check although it would be fairly recent version i believe but i dont recal any updates of late.

***glc*** · 05-20-2009, 06:57 PM

What exact VERSION of IE? What service pack level is XP? Have you tried Firefox?

chrisg_75 · 05-20-2009, 07:01 PM

ill have to check the ie version tonight as i am at work now and xp i think is service pack 3 is that the latest one ? where do i confirm that.

I did actually dl Fire fox last night to try. I just dont understand out of the blue i get this problem.

cheers

chrisg_75 · 05-21-2009, 05:38 PM

It is IE version 7 and it is windows XP SP3. I have fire fox goign now and seems to be ok for the minute but so was IE so i cant say for sure. ANythign else to check or do to fix the problem ?

cheers

***glc*** · 05-21-2009, 07:33 PM

If Firefox works and IE does not, uninstall IE7, it will revert to IE6. If that works, then you can reinstall IE7 or IE8.

chrisg_75 · 05-21-2009, 08:19 PM

Thanx for your help.

Ill give it a few days with fire fox and i downloaded the latest version 8 of IE so i will try to uninstall version 7 and then install version 8 of IE and see how we go.

Thanx

***glc*** · 05-22-2009, 08:10 AM

Normally, you can install IE8 over IE7, but in your case I'd revert to IE6 first and make SURE it works, then go right to IE8 if you WANT IE8.

05-20-2009, 04:21 PM	#1
chrisg_75 Member (5 bit) Join Date: Apr 2007 Location: Australia Posts: 25	Connection Issues Hi Guys Im desperate. I have a billion bipac 5100 4 port router modem which i connect to the internet. Had no troubles until recently out of the blue. Now 80% of the time wheni turn the modem on and try to connect i open IE and i get th emessage in the left bottom bar saying connecting to (the sites ip address). At the same time my skype is connected and i can update AVG virus etc and i can ping websites from the cmd window. The IE window just sits there trying to connect for ages and nothng happens. If i log off and log back on again without touching the modem then normally it will connect to a web page no problems. I am at a lost it seems so random andim not sure what to check. Anyhelp would be much appreciated. Cheers Chris

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05-20-2009, 06:39 PM	#2
*glc* Forum Administrator Staff Premium Member Join Date: May 2000 Location: Joplin MO Posts: 41,182	What version of IE and what version of Windows? Have you tried an alternative browser such as Firefox?

05-20-2009, 06:42 PM	#3
chrisg_75 Member (5 bit) Join Date: Apr 2007 Location: Australia Posts: 25	Windows XP and IE ill have to double check although it would be fairly recent version i believe but i dont recal any updates of late.

05-20-2009, 06:57 PM	#4
*glc* Forum Administrator Staff Premium Member Join Date: May 2000 Location: Joplin MO Posts: 41,182	What exact VERSION of IE? What service pack level is XP? Have you tried Firefox?

05-20-2009, 07:01 PM	#5
chrisg_75 Member (5 bit) Join Date: Apr 2007 Location: Australia Posts: 25	ill have to check the ie version tonight as i am at work now and xp i think is service pack 3 is that the latest one ? where do i confirm that. I did actually dl Fire fox last night to try. I just dont understand out of the blue i get this problem. cheers

05-21-2009, 05:38 PM	#6
chrisg_75 Member (5 bit) Join Date: Apr 2007 Location: Australia Posts: 25	It is IE version 7 and it is windows XP SP3. I have fire fox goign now and seems to be ok for the minute but so was IE so i cant say for sure. ANythign else to check or do to fix the problem ? cheers

05-21-2009, 07:33 PM	#7
*glc* Forum Administrator Staff Premium Member Join Date: May 2000 Location: Joplin MO Posts: 41,182	If Firefox works and IE does not, uninstall IE7, it will revert to IE6. If that works, then you can reinstall IE7 or IE8.

05-21-2009, 08:19 PM	#8
chrisg_75 Member (5 bit) Join Date: Apr 2007 Location: Australia Posts: 25	Thanx for your help. Ill give it a few days with fire fox and i downloaded the latest version 8 of IE so i will try to uninstall version 7 and then install version 8 of IE and see how we go. Thanx

05-22-2009, 08:10 AM	#9
*glc* Forum Administrator Staff Premium Member Join Date: May 2000 Location: Joplin MO Posts: 41,182	Normally, you can install IE8 over IE7, but in your case I'd revert to IE6 first and make SURE it works, then go right to IE8 if you WANT IE8.

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