lan and dialup access on same laptop

[racerbrownn]

i need to configure a laptop [xp] with dialup internet already setup to also access a lan internet connection.

the lan uses static ip addresses so i have to put the address settings in manually.

i've never had a machine use both before.
with internet explorer already configured to use a dialup
connection, what do i need to do to get the laptop to access either internet protocol easily by the user???

thankx, ray.

[glc]

Just set IE to dial when network connection is not present - or set it to never dial a connection and drag a shortcut to the dialup connection out to the desktop.

Set Outlook Express options to share connection settings with IE and set the accounts to use any available connection.

[ktkendall]

When you look over at internet options and the connections tab, you'll see where you can highlight any administered dial-up connections and have different properties for those, and look down towards the bottom and there is the box called lan settings. go there and you probably just want to make sure automatically detect settings is checked, unless you need to use a proxy. then that is also where you can define that. Also as GLC said on that first page on the connections tab you want to check that little box to never dial a conection, or dial your default when network is not present. if you leave always dial, then it's just annoying to always have that dial up connection screen pop up even when you don't want it to.

[racerbrownn]

cool!!!!!!!!!

thankx!

[racerbrownn]

darn computers!

installed the network static settings and had internet access ok.

tried the dialup using a shortcut i sent to the desktop and it wouldn't work.
i hit the connect button in the dialup connection box and the modem doesn't see any dial tone.

i am using the phone line cable while trying to connect and it errors out with no dial tone heard!!
tried another phone cable to no avail.

the user is getting dsl at home in a week so it's not a big deal since the laptop works fine now at work for internet access.

anything odd that xp or i could have did that would cause this dial tone issue??

i noticed that the email account did not show [use any avail connection] like i have seen on other laptops.

am i missing something?

i thought i would go into device manager to check things but xp moved it ............where?

[ktkendall]

Did you verify dial tone to actually be present with a phone??
Device manager on XP is still found by right clicking MyComputer, then properties, now the difference is to click the hardware tab and from there you'll see the device manager box to click on to access device manager...

[racerbrownn]

duhhhh, i'm so dense sometimes.

i was browsing the hdwe folder and didn't even notice the device manager tab was in there.

the phone line is used by a phone which is working on the socket i used for the dialup connection.

i used a cable that the owner was using just last night at home and i even tried another new cable i had.

tomorrow i will check device manager for any clues.

p.s. should i try using the phone dialer program to see if the laptop can connect with the modem that way?

another dumb thing, this laptop has outlook, not outlook express and i couldn't find any mention under tools\options for sharing connections with ie

lastly, in internet options\connections, using the lan button, do i need to enter anything since i am using static settings?

[ktkendall]

Hi racer;
Just check that under internet options lan settings should be checked to automatically detect settings, unless you are using a proxy, and yes I use that phone dialer program frequently to check modem functionality and dial tone good to the modem. Are you sure the cord is in the line in jack of the modem and not the phone out jack...Your settings you are looking for with OUTLOOK are under tools>services, and on mine I highlight MicrosoftExchangeServer then properties and from there you'll see how to make sure it just uses existing connections...HTH

[racerbrownn]

just to be sure i understand, in lan settings i should pick autodetect settings even though i have a static address with dns enabled and no wins.

i'm not familiar with what a proxy would be used for.

the laptop has an icon for phone right next to the lan socket on the side of laptop. i'll have to check if there is another line in rj11 socket somewhere but i'm doubtful.

the key might be since this is a business phone config, maybe a regular phone isn't configured the same?

i'll find out this morning, thankx.

[glc]

Uncheck all boxes - no proxy, no autodetect.

If that's a digital phone system, you may have just fried the modem. You have to find an analog port on the system somewhere to use a modem with it. If you can plug a standard phone into the jack and get a telco dial tone (not a system dial tone) it should be safe.

[ktkendall]

AHHH Yes, those minor details that make troubleshooting from a distance sooo much fun. It many times is those little details that the user doesn't think are signifigant enough to mention. You need regular analog single line dial tone, The kind you could bring your phone from home and plug into and get dial tone. A business phone sys is a whole different animal, they can have analog cards in them for modems, faxxs, and regular SL phones but it sounds like the jack you are plugging into isn't wired with analog type dial tone..

[racerbrownn]

luckily i didn't wreck the modem as it works at the users home still.
good thing this is an old phone system and probably not digital.
no phone out socket was avail so the socket i was using was correct.
everything is working but i will be checking the outlook connection setting later under tools\services etc.
god that was a HUGE waste of time trying to find a problem when it was the phone line access all along!

thankx for all the help, ray!

[glc]

You can't plug the modem into a system jack designed for multiline system phones - but a lot of these system phones do have a jack on them for this purpose, like you find in hotels.

[Tuf]

After zaping a couple of notebook modems I bought a cord that has a device to protect the modem frm digital phone systems. I haven't ruined a modem since.