DSL problems

[avx]

I have Bellsouth Fast Access DSL, and I have phone filters on all of my phone jacks, but if I call someone, I lose my connection, if someone calls me, and I dont pick the phone up, I will keep my connection, but if I pick it up, its gone...There is one piece I dont use though, that came with the whole packag, it looks just like a phone filter, only thicker, and instead of having just 1 phone jack plug, it has 2, one of the plugs says "Phone" and one says "DSL HPN" - I figured since I dont have any phone near my computer, I didnt need to use this one, or do I? and If so, which phone jack should I put it on?

Thanks for the advice.

avx

[Tuf]

Even without a filter on a phone I won't lose my connection but it will really slowdown. One of my kids plugged a phon into a jack we don't normally use and it like to drove me nuts one evening.

If the stuff they sent you is like the stuff SBC sent me the dual one is so you can have a phone and your DSL off of the same jack. I'm not using mine but it would go into the jack your modem is hooked to.

Is it the same phone that kills the connection or will any phone in the house do it? You may just have one bad filter somewhere but something definitely is wrong.

You shouldn't need to do this but back when I was on dial up I added a line for my computer that runs alll the way to phone box using better cable. There is nothing else on this cable but my computer. It does tie into the other wires for that number at the box however.

I would say you have a bad filter, something is wired wrong or possibly even a bad phone. I think the bad phone is unlikely but I would start unhooking stuff until I figured out which jack was causing the problem.

[avx]

ok, thanks for the advice tuf