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08-18-2003, 05:00 PM
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#1 |
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Member (3 bit)
Join Date: Aug 2003
Posts: 4
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Cable Modem Connection Crashing out
A friend of mine has a cable modem net connection. The other day his computer started acting funny. When he brings up his browser he can surf for a bout 2 mins then he cannot connect to any site. If he closes down the browser and opens it again he still doesn't have a connection. Only after a reboot can he access anything, then after another 2 mins it happens again.
He called his ISP support center for help. They were able to ping his system until he was on the net for more than 2 mins, after that theycould not ping him. Does anybody have any ideas as to what could be causing this problem? |
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08-18-2003, 08:09 PM
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#2 |
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Member (10 bit)
Join Date: Jun 1999
Location: Massachusetts-Spirit of America
Posts: 893
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What kind of Modem, ISP, Hardware and Operating System he got? More info please so that we could try helping your friend.
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08-18-2003, 08:28 PM
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#3 |
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Member (3 bit)
Join Date: Aug 2003
Posts: 4
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He has a Compaq thats a couple of years old with a P2 cpu. He is running XP with 256Mb ram, his ISP is Ensight. I'm not to sure what the model of his cable modem is.
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08-18-2003, 09:03 PM
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#4 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,565
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Has he tried the "repair this connection" feature in the control panel/network connections area? Is this a new cable installation or an existing one that just started having troubles? Did he add anything or change anything on his computer recently?
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08-18-2003, 10:29 PM
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#5 |
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Member (9 bit)
Join Date: Jun 2003
Location: USA
Posts: 331
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May seem like a stupid question, but You state:
"The other day his computer started acting funny. " Wouldn't of happened to have been Thursday 8/14/03-afternoonish would it? |
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