UPDATED***Sync no surf, can't connect to your Router? simple test

[Byte 2.0]

OK, as many of you know I deal with several ADSL modems and Cable modems in my line of work. I deal with allot of the Tough cases at work and some of the most difficult ones are when everything is OK, on the NSP/ISP side.

Some of the tough ones are with several types of Winsock damage, some of which LSPfix is even unable to correct.


Example, you have your router connected to your NIC and you can pull an IP address from the router but are unable to surf into the interface of the router.

Example 2, You have a PPPoE (DSL Connection that users a user name and password to connect) you are able to connect pull an IP address but still can't surf.

Example 3, You have a cable connection, pull an IP from your provider but are unable to surf.

Here is a simple test to get started to see if the problem is on your side.

Goto the ms dos prompt inside windows.
Start > Run Command or Start > Run cmd
depending on your version of windows.

type in ftp 127.0.0.1

What you are looking for is the error message you get back.

If you get a Socket 0, Socket 10047, or Socket 10093 then you have a damaged winsock and you will not be able to surf pages on the INTERNET or even surf into your own Router.

There are several Fixes available, depending on OS/Error combo and I would like to try to build abit more of a check list and suggested fix, however time is a limiting factor.


Also, there are other ways to get info weather or not you have a damaged winsock.
connected but can't surf, pulling IP from your ISP.

If you can ping IP but not Host, Example

from command prompt
ping 216.239.41.104 (google)
and you get your replys

ping www.google.com gives you an error like unknown host.

IF both of those are true and you try an FTP command you will most likely get a socket 10047 which means you will not be able to surf, until it is repaired.


Notice, I did not going into the causes of damage because they are so numerous.

Updated info in the edit.

[TwoRails]

Thanks for the Tip, Byte 2.0

TwoRails

[Byte 2.0]

just FYI on my current, prefectly working connection, when I do that command I get connection refused.

If you get error 10047 it is time for the best winsock fix program i have ever found.

http://members.shaw.ca/techcd/WinsockXPFix.exe

Don't let the XP in the title fool you, i have used it on all verison of windows from 98 up, he detects your OS.

just FYI there is aways risk running programs, I am just stating that I have had good sucess with this program.

[Redo40]

Good tip Byte 2.0! I also use WinsockXPFix and find it to be a great program.

[Explicit]

I typed "cmd" on my 98. Didn't work. What should I type in?

[glc]

command - or just use the MS-DOS prompt in the start menu.

[Gizmo]

Colour me dumb but that program -does- work with XP right? Cos I just downloaded it and saved it in my ZipCentral folder, ready to be used if needed.

[glc]

i have used it on all verison of windows from 98 up

It *is* called "winsockxpfix".......

[Gizmo]

*stiffles a giggle* Aha, I knew that..

[DragonNOA1]

Is this website not hosting the file anymore or is it just me?

http://members.shaw.ca/techcd/WinsockXPFix.exe

[nubbler]

Originally Posted by DragonNOA1 Is this website not hosting the file anymore or is it just me? http://members.shaw.ca/techcd/WinsockXPFix.exe

Looks like that account is closed or the person shut down their web space

[glc]

http://www.spychecker.com/program/winsockxpfix.html

[Janna]

Thank you so much for this thread! I was going to ask about this exact problem - and now I just have to print off the thread and take it home with me! If I still have trouble, I'll post... but hopefully this information is what I need.

-Janna

[ricbrooks2]

Great thread but I could not get the file to work. My system after download says require dll file not found. Sucks cause I am getting that socket error