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04-15-2004, 03:01 PM
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#1 |
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Member (7 bit)
Join Date: Feb 2004
Posts: 90
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Dsl connection rebooting my pc
I have recently had trouble with my PC ever since i moved and switched from a cable modem to a DSL connection at my new place. As soon as i start trying to download and upload at the same time(file sharing programs) my computer spontaneously reboots. Any input is welcome.
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04-16-2004, 03:01 AM
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#2 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
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Ethernet or USB connection? Some system details, please - we can't see your computer from here.
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04-16-2004, 12:27 PM
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#3 |
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Member (7 bit)
Join Date: Feb 2004
Posts: 90
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DSL ethernet connection through on board LAN.
System specs... Machspeed pt800 DBP mobo Pentium 4 2.4 Ghz 800Mhz FSB 768 MB pc3200 DDRAM |
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04-16-2004, 01:19 PM
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#4 |
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Member (7 bit)
Join Date: Feb 2004
Posts: 102
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Mabye a virus? Or bad DSL provider's software (if it's PPPoE)?
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04-19-2004, 10:39 AM
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#5 |
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Member (7 bit)
Join Date: Feb 2004
Posts: 90
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My service does use the PPPoE.... is there a way to correct this problem with updates or drivers?
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04-19-2004, 10:44 AM
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#6 |
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Banned
Join Date: Jul 2000
Location: Bakersfield,CA
Posts: 7,761
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Uninstall the software and use the built in PPPoE that is in XP or get a router which will have the benefit of keeping the connection on at all times like cable.
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04-19-2004, 10:37 PM
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#7 |
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Member (12 bit)
Join Date: Aug 1999
Location: Secret City (Oak Ridge, TN)
Posts: 3,271
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Which ADSL modem do you have, brand, model.
Win XP built in PPPoE client is great if you have a modem that is bridgable. I uninstall a certain providers software and connect via other means several times a week. The CDs they send out are useless to me.
__________________
Last Job ADSL Support Specialist (Tier 2), until It was outsourced overseas. A Plus Certified : Certified Help Desk Professional. Home setup. Comcast Cable, Linksys Router, 10/100 switch, 4 wired PCs, 2 wireless laptops vontar@gmail.com From the Network Admin, In God We Trust, All others we monitor. |
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04-20-2004, 04:11 PM
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#8 |
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Member (7 bit)
Join Date: Feb 2004
Posts: 90
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efficient networks
speedstream 5100 ADSL ethernet modem |
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04-20-2004, 04:39 PM
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#9 |
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Member (9 bit)
Join Date: Sep 2002
Location: G.P., TX
Posts: 472
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Do you get any errors when your PC comes back up? Also check your Device Manager and see if there are any driver conflicts. In case you are getting an error: Right click My Computer>Properties>Advanced>Start Up and Recovery>Uncheck Automatically Restart.
Hth, e.n. 
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04-20-2004, 05:02 PM
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#10 |
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Forum Administrator
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Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
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The 5100 is a simple bridge modem. It works fine with the XP PPPoE client, a router, or RASPPPoE. Any of those 3 are preferable to the junk the ISP sends you (Enternet 300, Winpoet, etc.).
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04-20-2004, 07:52 PM
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#11 |
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Member (7 bit)
Join Date: Feb 2004
Posts: 90
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how do i go about bridging the modem?
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04-21-2004, 01:37 PM
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#12 |
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Member (7 bit)
Join Date: Feb 2004
Posts: 90
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Well i tried the program RASPPPoE and got it working and connected to the internet, then i tried to increase my downloading and uploading..... and bang... restart. I'm totally lost, any suggestions are welcome.
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04-21-2004, 01:51 PM
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#13 |
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Member (12 bit)
Join Date: Aug 1999
Location: Secret City (Oak Ridge, TN)
Posts: 3,271
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I had to ask, but have you check to see if you have the msblaster virus? it causes reboots.
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04-21-2004, 01:54 PM
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#14 |
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Member (7 bit)
Join Date: Feb 2004
Posts: 90
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would that virus be detected by norton or AVG? or do i have to detect it by some other means?
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04-21-2004, 03:34 PM
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#15 |
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Banned
Join Date: Jul 2000
Location: Bakersfield,CA
Posts: 7,761
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then i tried to increase my downloading and uploading..... Are you trying a hack to unlock it or something? If you are this may be you problem.
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04-21-2004, 09:45 PM
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#16 |
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Member (7 bit)
Join Date: Feb 2004
Posts: 90
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no i ment i just started to use the file sharing programs. Increasing the upload and download traffic through my connection. Which seems to reboot my system.
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04-22-2004, 12:23 AM
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#17 |
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Member (7 bit)
Join Date: Feb 2004
Posts: 90
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how do i go about trying to use the xp pppoe
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04-22-2004, 01:47 AM
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#18 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
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Uninstall RASPPPoE according to the instructions, then use the New Connection wizard, it should be fairly obvious, you have a broadband connection that requires a username and password.
Generally, RASPPPoE is better than the XP client, if it's doing the same thing as it was with the ISP's software, you have some other issue. |
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04-22-2004, 11:46 AM
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#19 |
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Member (7 bit)
Join Date: Feb 2004
Posts: 90
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well... i uninstalled an removed all network connections and reinstalled the software provided with my DSL service and it seems to be working now.... go figure, it had to be something as easy as that just to give me some grief for a while.
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04-27-2004, 09:43 AM
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#20 |
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Member (7 bit)
Join Date: Feb 2004
Posts: 90
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Well, i spoke to soon.... it's not the RAM, it's not the power supply, it's not CPU temps, i've tried RASPPPoE to connect, and to no avail each time i have heavy internet traffic my computer restarts. I could really use some help, i'll try anything.
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04-27-2004, 05:46 PM
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#21 |
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Member (7 bit)
Join Date: Feb 2004
Posts: 90
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Well just changed the network adaptor from the onboard LAN to a siemens speed stream 1020 ehternet adaptor. Things were working great and wham. Here is the message i keep recieving.
A problem has been detected and windows shut down to prevent damage to your computer. If 1st time you've seen this message restart. If screen appears again follow these steps. -Run diagnostic utility supplied by hardware manufaturer. In particular run a memory check, check for faulty or mismatched memory. Try changing video adaptor. -Disable or remove any newly installed hardware/ software and drivers. Tech info: *** Stop: 0x000007f (0x00000000 0x00000000 0x00000000 0x00000000) beginning dump of physical memory Dump complete Contact system admin or tech support for assistance. |
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04-28-2004, 12:35 AM
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#22 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
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What does it say after all those zeros? That's the clue we need.
This is looking like bad ram or corrupt system files. |
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04-28-2004, 09:15 AM
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#23 |
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Member (7 bit)
Join Date: Feb 2004
Posts: 90
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thats all it says... that's the whole error message.
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05-06-2004, 11:00 AM
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#24 |
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Member (7 bit)
Join Date: Feb 2004
Posts: 90
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Just got rid of three different torjans and worms...that were going undetected by norton and AVG..... and guess what... my connection works fine.... A big thanks to everyone that gave some input.
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05-09-2004, 07:40 PM
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#25 |
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Member (5 bit)
Join Date: Nov 2003
Location: Arizona
Posts: 30
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How did you find out about them?
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