DSL problem

[silentblood]

I am running Windows XP pro SP1a
dq 708eur DSL modem DQ tech

The problem I have is that it will not play Asherons Call. It connects on everything but the update part of the client log in process.
I am also using a Cable/DSL router for a sharing the DSL connection between 3 computers.

I have hooked the modem up separetly to one comp and the problem remains so I know its not the DSL/cable router that is causing this.
All other online games work fine its just this game. Three other of my friends have had the same problem they did something in the DSL box to make it work and none of them know what they did. as I understand it there is something in the DSL box that is blocking access by the game. I am A+ certified in computers I have little exposure to broadband just became available in my area so I have only had it for a couple of weeks. Just looking for some suggestions.

[Byte 2.0]

Several things come to mind.

I have no experience with that modem, but tell me about it when it is standalone with out the router.

Since it is ethernet, to set it up, do you surf into it and put your username and password in the modem? Or do you have to run a connection from a standalone machine?


I am going to go look that modem up, but if you surf into it, then it is also a router and you are connecting a router to router. If that is the case, need to work on the Nat routing in the modem or put the modem in bridge mode and let the router handle your DSL connection.

If you are with BS or Earthlink, if there is a way to bridge that modem, then connect it to your router, surf into the router and set it to connect via PPPoE with your correct user name and password.

To test, if you can bridge the modem, us the built in PPPoE client in win XP to connect. To do so follows.

Bridge the modem. connect ethernet direct to PC.
in win xp, goto start control panal, network connection and create new connection.
Tell it INTERNET, then MANUALY, then choose BROADBAND connection that uses user name and password, then continue though the wizard.

TEST your game.

I am going to try to find more info on your modem now.

[Byte 2.0]

OK, here is the best link I found so far

http://www.necaservices.com/media/70...Modem_ADSL.pdf

to me is appears that modem is a router/gateway and is probably making your PPPoE connection for you.

It has DMZ mode which is used if you have trouble connecting to a certain program, games and VPN's mainly. That may be what your friends have done.

However I am not finding the settings do to that.

What i would do, is still if their is a way to bridge it, then set up PPPoE in the Cable/DSL router.

I don't' have bridging instruction for that modem, so I am going to tell you how we bridge westells, where I work.

We use the reset switch on the back, then we connect the router cable, surf into the router and setup the PPPoE. That should be all you need to do, but I am speculating on a modem that I don't have full instructions for.

[glc]

Your DSL may not be PPPoE - it's possibly straight dynamic IP if you are with a local company instead of the telco or a major ISP. If you were given a login with a username and password, it's PPPoE, if not, it's dynamic.

This will tell us something - with the modem connected directly to the PC, open a command prompt and type IPCONFIG/ALL - and post the IP address on your Ethernet adapter.

[silentblood]

Its ppoe I have username and pass.

[silentblood]

I am at work now, so I cannot give you very detailed