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Old 07-10-2004, 02:42 AM   #1
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Word not working?

I just ghosted the hard drive in my other computer onto a faster, quieter one. Everything works fine except when I open MS Word it says "An error occurred and this feature is no longer functioning properly. Please run setup and select 'Repair...' to restore this application." I click OK and it opens like normal and works fine. Why would it do this? The MS Office XP CD image I had on the hard drive doesn't seem to work anymore either. I had it on there so I wouldn't have to keep putting in the CD to install little things that I find out I need.
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Old 07-10-2004, 02:49 AM   #2
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Seek out and destroy the defualt template Normal.dot

It'll get rebuilt next time you launch Word.
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Old 07-10-2004, 02:50 AM   #3
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try a search of your hard drive for a file named normal.dot and rename it to normal.old reboot and try word again
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Old 07-10-2004, 02:51 AM   #4
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i will have to type faster
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Old 08-24-2004, 12:46 PM   #5
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Hey, I know this is an old thread but I just remembered I made it. I have been living with the error message but I was getting tired of it so I thought I'd try your suggestions. I did a search for "normal.dot" and it came up with nothing. Any other ideas?
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Old 08-24-2004, 01:05 PM   #6
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Make sure you use the option to search for hidden files too. The file is hidden. On my system it's in "C:\Documents and Settings\Samson\Application Data\Microsoft\Templates", change "Samson" with your login name.
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Old 08-24-2004, 01:06 PM   #7
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make sure your search includes hidden files.
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Old 08-24-2004, 01:12 PM   #8
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normal.dot should be there as it is the template (DOcument Template - DOT) that you have for opening a default/blank word document. As already mentioned it is autmatically created should one not exist

I have Office 2003 but the locations should be the same at C: Program Files\Microsoft Office\Templates.

I can send one if you want PM with email addy.
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