Norton 2003 Not Scanning Outgoing Email

[karl.pestell]

Hi All

I recently formatted and started again on my PC and installed everything back to how it was...

Anyway, I installed NAV 2003 again and started using my PC as normal. Now when I send an Email, the Email scanning progress bar is not displayed and it does not appear to be working.

I have the "Scan Outgoing Email" Selected as well as the "Show Progress Bar" option.

I am using NAV 2003 and Outlook express 6. I have used both of these together before without a problem, but this time it dont seem to like it. It is all running on XP Pro.

I have updated the NAV with Liveupdate and no luck, also tried re-installing etc. I looked on the Norton website to no luck either.

Any ideas would be appreciated.

Thanks.

Karl

[pam123]

Are you running ZoneAlarm 5.0 as your firewall ?

[karl.pestell]

Its Zone Alarm Pro, the latest edition, so I assume yes. Is this the reason?

[pam123]

You have 5.0 and that's one of the things it crippled.
The latest ZA, the 5.1 update, corrects that problem so go over to the ZA site and download it .
Go here : http://download.zonelabs.com/bin/fre...seHistory.html

I don't know how you set things up when you installed ZApro but there is an automatic update alert feature that you should have enabled.

edit : after you get to the page find your pro version and you will see that the latest update corrects the e-mail check problem in Norton's 2003.
In case you haven't done so already it would be a good idea to check the disk defrag, and chk disk are also working for you.

[karl.pestell]

Worked a treat, Thank you for your time and help!

Karl