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03-04-2005, 10:17 AM
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#1 |
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Member (6 bit)
Join Date: Oct 1999
Location: MA
Posts: 42
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Adobe Illustrator install problem
I have Adobe Illust CS and when i try to install it, it will install up to "initializing plug-ins" then it stops. If i leave it alone (about an hour) it will eventually continue and the program self starts.
BUT when i am working in the program, i get an error message (bad parameters) and freezes. Sometimes I can go into Task manager and stop the process other times i have to force a shutdown. It's not the software, i've tried it on another computer. Any ideas, suggestions??? Thanks
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Rmalloy >^,,^< "Facts do not cease to exist, because they are ignored."--Aldous Huxley |
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03-04-2005, 10:36 AM
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#2 |
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It can never be too quiet
Join Date: May 2004
Location: Burlington, Ontario
Posts: 1,090
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What are your system specs.? Illustrator is a pretty heafty program and the requirements may be a little much for your system. Can you post up your specs?
Thanks, Stryker 
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03-04-2005, 10:48 AM
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#3 |
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Member (6 bit)
Join Date: Oct 1999
Location: MA
Posts: 42
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Yes, I'll get the info. It's actually a friends PC so I will call him.
Thanks |
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03-06-2005, 04:19 PM
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#4 |
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Member (6 bit)
Join Date: Oct 1999
Location: MA
Posts: 42
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Adobe IllustratorCS install - machine specs
Stryker -
This is my friends PC specs as requested... They are pretty much what I have on my PC and I have no problem. I originally had only 256 RAM and it still ran. I did however add an additional 512 stick. Anyhow, these are his specs: Windows XP Professional Version 2002 Intel Pentium 4 CPU 2.4GHz 512MB of RAM He has 23.5GB free HD and 13.7Gb used. Thanks in advance for your help. Last edited by rmalloy; 03-06-2005 at 04:21 PM. Reason: want to add last responents name |
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03-07-2005, 12:54 PM
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#5 |
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Member (4 bit)
Join Date: Mar 2005
Location: Westport, MA
Posts: 9
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johnw
I am the one with the problem with Illustrator my friend Rmalloy postedfor me at first. I am fairly new to computers so any help would be great.
Thanks John W |
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03-08-2005, 08:03 AM
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#6 |
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Audio/Video Expert
Join Date: Jul 2003
Location: West Michigan
Posts: 1,625
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Have you tired contacting Adobe? I believe they offer 120 days support on purchased retail packages and 60 days on OEM packages.
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Dave. Go where there is no path and leave a trail. |
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03-08-2005, 09:00 AM
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#7 |
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Barefoot on the Moon!
Staff
Premium Member
Join Date: Aug 2002
Location: Northeastern USA
Posts: 13,384
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Note that if this is a pirated copy, niether us or adobe will be able to help you.
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There are two secrets to staying young, being happy, and achieving success. You have to laugh and find humor every day, and you have to have a dream.
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03-08-2005, 11:38 AM
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#8 |
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Member (6 bit)
Join Date: Oct 1999
Location: MA
Posts: 42
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Not Pirated -- Site Licensed!
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03-08-2005, 02:25 PM
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#9 | |
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Audio/Video Expert
Join Date: Jul 2003
Location: West Michigan
Posts: 1,625
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Quote:
Not that I'm trying to 'pass your problem off' - but in this case, it would just make more sense to go to the company since your problem is specific to a software package most people here do not have. |
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03-09-2005, 04:28 AM
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#10 |
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Member (4 bit)
Join Date: Mar 2005
Location: Westport, MA
Posts: 9
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Illustrator?
The Illustrator has been in my PC for over a year and it worked fine all of that time. It just started acting up one day and would not open. so I removed it and re installed it and the same problem is still there, it will not open it starts to then stops.
Thanks John W |
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03-09-2005, 11:13 AM
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#11 |
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Member (6 bit)
Join Date: Oct 1999
Location: MA
Posts: 42
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Thanks, Sonic... JohnW (my friend with teh problem) has registered at PCMECH now and will be posting his own threads.
Thanks for the advice. Sometimes the most obvious, just isn't~ 
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