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03-25-2005, 05:32 PM
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#1 |
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Member (7 bit)
Join Date: Jan 2003
Location: massachusetts, usa
Posts: 106
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XP shutting down by itself
I have a friend with a new Dell laptoop running XP home . She says the puter will shut down by itself. Any thoughts on this? I suspect a virius. She runs norton, but i don't think she knows how to keep it updated. What do you think? Thanks in advance- Chas
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03-25-2005, 05:34 PM
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#2 |
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Member (10 bit)
Join Date: Nov 2004
Posts: 800
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Any messages or just an abrupt turn off?
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03-25-2005, 05:38 PM
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#3 |
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Member (7 bit)
Join Date: Jan 2003
Location: massachusetts, usa
Posts: 106
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Just an abrupt shut off
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03-25-2005, 05:57 PM
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#4 |
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Member (3 bit)
Join Date: Mar 2005
Posts: 4
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yeah dude sounds like a virus. I had an explorer virus which used to dissconect me from the net and every now and then this would result in a shutdown as well. Try to explain how to update virus scan with mcaffee go to their site and download tnt signature dat files... but however you do it run virus scan in safe mode...press F8 continuously until option page comes up for you to start in safe mode...well it does if your running xp .....hope this helps i'm not a whizz LOL
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03-25-2005, 06:01 PM
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#5 |
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Member (3 bit)
Join Date: Mar 2005
Posts: 4
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SEE ABOVE MESSAGE
sorry don't just keep pressing f8 unless you restart your computer first or you'll just get wrist ache or damage your keyboard LOL |
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03-25-2005, 09:48 PM
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#6 |
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brewer, mostly...
Join Date: Jun 2004
Location: Laying on the floor, in the brewery
Posts: 1,315
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I have seen this behavior from XP machines with bad chips in the RAM.
Also, chime in here if anyone is more knowledgable on this subject but doesn't XP have a feature that automatically reboots on system errors? I believe I saw something about this in a thread from last December or so... If memory serves me correctly you can disable this feature. -Kev
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Symantec-free zone. To stay malware free: AVG antivirus/antispyware, Malwarebytes anti malware, Commodo Pro free firewall, ccleaner, Windows updates. or.... just install Linux Too many computers in this house to list. They are all my builds, some AMD some Intel... |
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