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07-23-2005, 11:02 PM
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#1 |
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Member (3 bit)
Join Date: Jul 2005
Posts: 4
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Outlook 2003 - Can't SEND Email - Please Help
Windows XP
MSN Outlook 2003 I cannot send email. I get the following error: Task 'MSN - Sending" reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet Service Provider (ISP). I can receive email. I can also send/receive from MSN on the web. I think? the problem started two days ago when my computer unexpectedly shut down. Figured it was a corrupted file or something. Here is what I have tried so far: 1. Installed Outlook 2003 and deleted 2002 version (I can't find my 2002 discs so figured might as well install 2003 that I had handy). problem still persists. 2. Created a new email account. Made sure everything was filled out the same. Made sure on the outgoing mail the SPA box was checked. Problem still persists. When I "Test Account Settings" everything works except for the sending test email. Sending Test Email fails. 3. Created a new profile, deleted the old outlook profile, restarted the computer. Problem still persists.  Any help is greatly appreciated!!! Thank you for your time. Val |
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07-24-2005, 02:20 AM
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#2 |
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EGO MY LEGO
Join Date: Dec 2004
Location: Tatooine, Binary Star System
Posts: 1,740
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is the email acct from you isp or a 3rd party ? your isp might be blocking port 25 for you to send with and it will require you to authenticate there outgoing mail server? contact your isp..............
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_______________________________________________________________________ Inspirion 8600/centrino 1.6ghz/1024mb ram/80gb hard drive hitachi/intel pro wireless 2200bg/15.4sxga/Ati 128mb Radeon Mobility 9600/xp pro w/sp2 dimension 4700/P4 2.8ghz 800mhz FSB/1.5 ddr2 ram PC 3200/2X160gb sata maxtor 8mb cache RAID 1/19 in dell flat panel/windows server 2003 Small Business Server standard edition SP1 w/Exchange SP2 |
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07-24-2005, 12:30 PM
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#3 |
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Member (9 bit)
Join Date: Aug 2004
Posts: 375
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If you have SBC Yahoo! DSL I was having the same problem with Outlook 2003. Unforunately, Outlook 2003 isn't fully supported by them.
You can downgrade yourself to Outlook Express, or do what I did, and go get Mozilla Thunderbird for free. 
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07-24-2005, 01:23 PM
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#4 |
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Forum Administrator
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Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,785
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Outlook 2003 may not be fully supported by SBC, but it's easy to configure it. I've done that for customers many times.
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07-24-2005, 01:25 PM
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#5 |
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EGO MY LEGO
Join Date: Dec 2004
Location: Tatooine, Binary Star System
Posts: 1,740
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how do you configure outlook 2003 to be used with SBC?
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07-24-2005, 01:34 PM
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#6 |
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Member (9 bit)
Join Date: Dec 2003
Location: England
Posts: 362
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07-24-2005, 02:42 PM
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#7 |
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Member (3 bit)
Join Date: Jul 2005
Posts: 4
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I am using Microsoft Network (msn.com). I would think that their defaults for their products would be correct (port 25)
 The problem just started two days ago when my computer shut down unexpectedly, so I believe something is corrupted... Just don't know what. that is why I tried deleting the profile, email acct, etc. Val Last edited by GirlSaturday; 07-24-2005 at 02:46 PM. Reason: forgot to add... |
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07-24-2005, 04:25 PM
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#8 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
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ob1, in addition to what Mulderman has posted, go into "more settings", outgoing server, check the box for authentication, same settings as incoming.
Girl, try doing a system restore back to a date before the crash, then reinstall Outlook. Last edited by glc; 07-24-2005 at 04:29 PM. |
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07-24-2005, 06:36 PM
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#9 |
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Member (3 bit)
Join Date: Jul 2005
Posts: 4
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Well, I did the system restore back to when I was successfully sending emails. Re-installed outlook. Still can't send
Made a new profile (again) along with new email account... Made sure Authentication was checked. Still can't send  Any other suggestions? Looks like I will have to call tech support at MSN on Monday... Val |
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07-24-2005, 07:17 PM
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#10 |
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Member (3 bit)
Join Date: Jul 2005
Posts: 4
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Well, I just found out that technical support for MSN is available on Sundays, so I called and they said they had an outage since Thur pm!!!!! Accckkkkk! All of this wasted time trying to figure out what is going on.
 Will try to let ya'll know tomorrow if that truly was the problem. Thank you so much for your time. Val |
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