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08-19-2005, 10:47 PM
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#1 |
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Member (6 bit)
Join Date: Aug 2004
Posts: 55
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CPU very unstable
Hi Guys,
I am experiencing auto shut down by the pc. Especially when I try to retrieve messages from Outlook Express. Sometimes, it does not allow Outlook Express to receive mail. I've checked with my ISP and they said try siwthcing off the firewall and you can get your mails again. I did that and it is ok for the day. However, the next day I have same problems. I have done a hijact this on my pc and hope you gurus can guide me please. Logfile of HijackThis v1.99.1 Scan saved at 11:35:42 AM, on 8/20/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Ahead\InCD\InCDsrv.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\MsPMSPSv.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE C:\WINDOWS\system32\CTHELPER.EXE C:\Program Files\Ahead\InCD\InCD.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\Webshots\webshots.scr C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe C:\Program Files\HijackThis\HijackThis.exe O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - C:\PROGRA~1\STARDO~1\SDIEInt.dll O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: Download with Star Downloader - C:\PROGRA~1\STARDO~1\sdie.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe |
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08-19-2005, 11:27 PM
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#2 |
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Barefoot on the Moon!
Staff
Premium Member
Join Date: Aug 2002
Location: Northeastern USA
Posts: 13,385
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If you computer is shutting down by itself, what CPU are you using and what do the temps look like?
__________________
There are two secrets to staying young, being happy, and achieving success. You have to laugh and find humor every day, and you have to have a dream.
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08-20-2005, 10:32 AM
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#3 |
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Member (6 bit)
Join Date: Aug 2004
Posts: 55
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CPU is unstable
Hi Forceflow,
I am using Intel Pentium 4 and my pc temperature is around 75 degrees celsius. I suspect I have virus that is on my hard disk that my Norton AV is not able to detect. I do updates daily. Tonight I am not able to send or receive may mails. I switch off the Firewall and it allows the mails to be sent and receive. Please advise how do I correct this as it has been this way for the past few days. Thanks for your kind assistance. Ginza |
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08-20-2005, 03:34 PM
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#4 |
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Wrench Bender
Join Date: Dec 2002
Location: Plymouth,MN
Posts: 5,961
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75 degrees C is way too hot, the CPU is shutting down to save itself. Check the fan on the CPU to see if working or if the HSU is loose.
__________________
"When sliding down the banister of life; look out for splinters pointing up."
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08-20-2005, 03:56 PM
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#5 | |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,565
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Quote:
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08-20-2005, 11:38 PM
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#6 |
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Member (6 bit)
Join Date: Aug 2004
Posts: 55
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CPU is unstable
Hi Guys,
Thanks for the advice. Will check on the fan. But what are HSF and HSU? Please advise. Thank you once again. Ginza |
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08-21-2005, 01:03 AM
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#7 |
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Security Dude
Staff
Join Date: Jun 2003
Location: Derby, Kansas
Posts: 999
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Heatsink fan or heatsink unit - its the unit on top of the processor that disperses heat.
I'm not sure if an overheat is the problem or not - but quite possibly the case. What core is it, just curious? I know a friend who had a loose heatsink on a Celeron D that was running at around 90'C before it would reboot. Make sure the heatsink on the processor is tight, and then let us know.
__________________
Tyler A. Thompson Small Business Networking Services Specialist tyler@derbydigital.com |
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08-21-2005, 07:21 PM
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#8 |
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Member (6 bit)
Join Date: Aug 2004
Posts: 55
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CPU is unstable
Hi Everyone,
Thaks for the guidance and information. Will check on the heatsink unit and all the fans. Shall advise the outcome in due course. Ginza |
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08-21-2005, 07:35 PM
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#9 |
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Member (6 bit)
Join Date: Aug 2004
Posts: 55
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CPU is unstable
Hi guys,
Have checked on the fans and all of them are running. I dare not touch the heatsink unit as I know I did not do anything to it previously. The only place that I touch on it was the clearing of the CMOS previously. I just went through the PC health and it read like this. CPU Warning Temperature - 75 degrees C CPU Temperature - 48 degress C System1 Temperature - 45 degrees C Do these mean my temperature is normal now? Thanks for all the help and please advise. Ginza |
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08-21-2005, 07:58 PM
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#10 |
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Security Dude
Staff
Join Date: Jun 2003
Location: Derby, Kansas
Posts: 999
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48 Degrees is decent for a prescott core. If yours is a northwood core, please let us know - Northwood's should not run that hot.
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08-21-2005, 08:24 PM
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#11 |
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Moderator
Staff
Premium Member
Join Date: Aug 2003
Location: Richmond, VA
Posts: 7,835
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Are those temperatures you see in the BIOS? Also, can you list your full sys specs including the core (Northwood/Prescott) and clockspeed (x.x Ghz) of the processor?
kram
__________________
"For today, goodbye. For tomorrow, good luck. And forever, Go Blue!"
University of Michigan President Mary Sue Coleman |
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08-22-2005, 02:43 AM
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#12 |
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Member (6 bit)
Join Date: Aug 2004
Posts: 55
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CPU is unstable
Hi Kram8806,
How do I get to the core? I have done a hijackthis log on this page. I am again experiencing auto shutdown by my pc and it has the same error messages the past few days. It read as BIOS ROM check sum error. Deleting Floppy drive A medium..... INSERT SYSTEM DISK AND PRESS ENTER When I press enter without the System Disk, it comes back with tthe same message. I re-boot the pc and het the delete key till I reach the BIOS Setup. After I run through the Setup, it reboots to Windows and I can then serve the Net without further distabance for the day. But tomorrow I am not sure. Please help.....I am crying ... Ginza |
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08-22-2005, 04:53 PM
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#13 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,785
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This sounds like a weak power supply, not an overheat.
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09-03-2005, 06:28 PM
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#14 |
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Member (1 bit)
Join Date: Sep 2005
Posts: 1
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overheat
I have a P4 3.0 mhz multi-thread ... I think .....
Anyway, I get the PC to shutdown and warn me about overheating also. It only happens when I try to scan my PC with Norton's. I have SystemWorks 2005 ... it even happened when I tried their online scan. Seems odd to me that this is the only time. My first thought is virus. |
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