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Old 11-10-2005, 02:59 PM   #1
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Acer Agony.....

I have an Acer TravelMate 4010 here and when I try to create the recovery discs it will try to make them then tell me I need to insert a blank CD or DVD. I have tried +R, -R different brands, I've tried CD's also, it does the same thing so it must be software related. I heard there was a patch available on their site but I can't seem to find it. Has anyone heard or experienced this issue or does anyone know where to find the patch?
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Old 11-10-2005, 03:34 PM   #2
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Have you tried it with a formatted disk?
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Old 11-10-2005, 04:40 PM   #3
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Formatted DVD/CD? Isn't a blank one good enough?? All it says is to insert a blank DVD or 4 blank CD's
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Old 11-10-2005, 08:38 PM   #4
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Is this a new laprop you're just setting up for the first time?
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Old 11-11-2005, 12:17 PM   #5
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Yep brand spankin' new, never fails, never sees that there is any disk in the drive......and I found an update I think on the site, tried downloading that, said the update was successful but did not do a thing......same problem over and over and over and...........
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Old 11-11-2005, 12:19 PM   #6
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I've experienced this with Acer before, after messing about with various brands and speeds of media I gave up and used Acronis TrueImage. though if memory serves there is actually a hidden recovery partition that u can enter during POST.
Acer use NTI burning software, i'm not fully sure as i uninstalled replacing it with Nero; but i think u have to 'tell' the software which type of media ur burning to from a drop-down menu. as i said i un-installed it because i found the software un-intuitive after years of using Nero.

regarding the formatting i think they are referring to UDF (Universal Disk Format) that is used for drag'n'drop burning with something like Nero's InCD.
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Old 11-11-2005, 01:01 PM   #7
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I would rma it.
With a brand new laptop the problem Acer's, not yours.
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Old 11-11-2005, 01:02 PM   #8
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I've experienced this with Acer before, after messing about with various brands and speeds of media I gave up and used Acronis TrueImage. though if memory serves there is actually a hidden recovery partition that u can enter during POST.
Acer use NTI burning software, i'm not fully sure as i uninstalled replacing it with Nero; but i think u have to 'tell' the software which type of media ur burning to from a drop-down menu. as i said i un-installed it because i found the software un-intuitive after years of using Nero.

regarding the formatting i think they are referring to UDF (Universal Disk Format) that is used for drag'n'drop burning with something like Nero's InCD.


So.....ugh.... what exactly do you mean by that lol........uninstall NTI and do what.....??? or ugh....I guess I mean could you specify what you meant


Also I could RMA it but I've heard about this series all having this issue, so if I run into it again I was wondering what anyone did to get around this
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