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11-22-2005, 09:11 AM
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#1 |
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Member (8 bit)
Join Date: Jan 2002
Location: Sebastopol, CA
Posts: 202
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Quick Time Error 46
I have a new system...Dell Pent 4, 3.4 GHZ, 1 GB RAM, Windows XP Pro. My son downloaded I Tunes with the new version of QuickTime (7.0.3).
We have several identities on the system. Everything works fine under my son's identity, but under all the others, when we try to open QUICKTIME, we get "Error 46. Could not load or find the QuickTime Active X control." Any ideas as to what is the problem or what we are doing wrong. It is not open under his ID when we try to open it in another ID... Thank you... |
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11-22-2005, 11:17 AM
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#2 |
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Computing Professor
Staff
Premium Member
Join Date: Jun 2001
Posts: 11,718
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Uninstall iTunes and then reinstall quicktimes as a stand alone .
Get quicktimes from here : http://www.apple.com/quicktime/download/standalone.html If it works in all profiles, I'm assuming you're all admins with passwords, then reinstall iTunes and you should be good to go. NB : When uninstalling iTunes be thorough anything hanging around will cause trouble so you're emptying temp files as well as looking for any folders still left on the C drive. If you have any doubts run this as well : http://support.microsoft.com/default...b;en-us;290301
__________________
Asus M4A77D, 64 X2 6000+, 4 GB Corsair DDR2 800 ram, Radeon 5770. |
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11-22-2005, 07:30 PM
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#3 |
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Member (8 bit)
Join Date: Jan 2002
Location: Sebastopol, CA
Posts: 202
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Thanks, Pam123...worked like a charm...
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11-29-2005, 07:49 PM
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#4 |
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Member (7 bit)
Join Date: Nov 2005
Location: http://andrewxlam.com
Posts: 108
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I had the same problem so I did what you said, and I still can't open Quicktime Player.
When I'm installing or uninstalling, I get the error message too. |
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11-29-2005, 08:05 PM
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#5 |
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Computing Professor
Staff
Premium Member
Join Date: Jun 2001
Posts: 11,718
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Back up a minute.
Are you telling me that you can't get rid of Quicktime at all? |
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11-29-2005, 08:19 PM
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#6 |
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Member (7 bit)
Join Date: Nov 2005
Location: http://andrewxlam.com
Posts: 108
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I can get rid of Quicktime, but during that process theres 3 error messages.
When I try installing the stand alone installer, theres 3 error messages and I get error 46 when I try opening the player. |
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11-29-2005, 08:19 PM
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#7 |
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Member (7 bit)
Join Date: Nov 2005
Location: http://andrewxlam.com
Posts: 108
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I can get rid of Quicktime, but during that process theres 3 error messages.
When I try installing the stand alone installer, theres 3 error messages and I get error 46 when I try opening the player. |
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11-30-2005, 08:15 AM
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#8 |
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Computing Professor
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Premium Member
Join Date: Jun 2001
Posts: 11,718
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What are the other 3 error messages in addition to error 46?
I have to have some idea of what you're seeing. |
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12-02-2005, 07:12 PM
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#9 |
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Member (7 bit)
Join Date: Nov 2005
Location: http://andrewxlam.com
Posts: 108
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PIC 1: Error During Installation
PIC 2: Error During Installation PIC 3: Error During Installation PIC 4: Error During Installation PIC 5: Error Opening Quicktime Player PIC 6: Installation Icon [I'm Using Standalone] http://img.photobucket.com/albums/v4...cktimeIcon.jpg http://img.photobucket.com/albums/v4...27/Opening.jpg http://img.photobucket.com/albums/v4...tallation4.jpg http://img.photobucket.com/albums/v4...tallation3.jpg http://img.photobucket.com/albums/v4...tallation2.jpg |
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12-02-2005, 07:29 PM
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#10 |
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Computing Professor
Staff
Premium Member
Join Date: Jun 2001
Posts: 11,718
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I'm assuming you've backed up whatever iTunes files are in My Music because you're going to do a full scrub as well as a windows installer update.
Post back with your reply and we'll get to it. |
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12-02-2005, 07:31 PM
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#11 |
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Member (7 bit)
Join Date: Nov 2005
Location: http://andrewxlam.com
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I used the standalone installer, so I don't have itunes, I'm ready right now
Last edited by Retrac1324; 12-02-2005 at 07:44 PM. |
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12-02-2005, 07:41 PM
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#12 |
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Member (7 bit)
Join Date: Nov 2005
Location: http://andrewxlam.com
Posts: 108
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Do you have AIM? that might be easier
Last edited by Retrac1324; 12-02-2005 at 07:54 PM. |
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12-02-2005, 07:54 PM
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#13 |
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Computing Professor
Staff
Premium Member
Join Date: Jun 2001
Posts: 11,718
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You can't run iTunes without Quicktime so, basically, you're stuck.
The first go round is the uninstall and we're gong to be major nit-picky. Go download this : http://www.worldstart.com/weekly-dow...cleaner4.3.htm Don't do anything other than save it to your desktop. Post back when you're done, I'll keep my e-mail open. |
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12-02-2005, 07:58 PM
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#14 |
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Member (7 bit)
Join Date: Nov 2005
Location: http://andrewxlam.com
Posts: 108
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I saved the installer onto my desktop.
I have an activated Registry Mechanic 5 [PC Tools] installed by the way [I use it frequently] wouldn't AIM be better? Cause I won't have to wait between every reply, and cause I gotta go in like an hour Last edited by Retrac1324; 12-02-2005 at 08:02 PM. |
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12-02-2005, 08:03 PM
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#15 |
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Computing Professor
Staff
Premium Member
Join Date: Jun 2001
Posts: 11,718
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Okay.
Now you should have both the stand alone quicktime and the iTunes installer downloaded to your desktop as well. If you don't do that now and post back. |
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12-02-2005, 08:05 PM
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#16 |
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Member (7 bit)
Join Date: Nov 2005
Location: http://andrewxlam.com
Posts: 108
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DONE
don't how much time........ Last edited by Retrac1324; 12-02-2005 at 08:08 PM. |
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12-02-2005, 08:16 PM
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#17 |
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Computing Professor
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Premium Member
Join Date: Jun 2001
Posts: 11,718
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I don't use IM so we can continue this later if necessary.
Just post back your Saturday time, you'll need some. For now move/copy your iTunes library to the desktop ( or another safe place ) and out of the My Music folder. If you've got one of those "involved" My Music folders copy the whole thing to the desk top. You have to get it out of the way. Now, is your Windows installer up to date? If in doubt go here : http://support.microsoft.com/?kbid=884016 |
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12-02-2005, 08:23 PM
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#18 |
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Member (7 bit)
Join Date: Nov 2005
Location: http://andrewxlam.com
Posts: 108
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I got about half an hour right now
I don't have an iTunes library folder [may have deleted it or something a while back] in My Music or any other profile's My Music folder in my add/remove programs, it says that I have windows installer 3.1 |
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12-02-2005, 08:26 PM
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#19 |
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Computing Professor
Staff
Premium Member
Join Date: Jun 2001
Posts: 11,718
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Okay, get ready for you night out and we'll continue this tomorrow.
If you zapped the iTunes library you have lost everything you bought from the music store and everything you transfered to it. It may be possible to get the bought tunes back, Apple is sometimes merciful, but you'll have to re-rip all the others. |
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12-02-2005, 08:29 PM
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#20 |
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Member (7 bit)
Join Date: Nov 2005
Location: http://andrewxlam.com
Posts: 108
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I never bought anything from itunes, I don't even have an mp3 or an ipod lol
i barely listen to music |
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12-02-2005, 09:00 PM
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#21 |
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Computing Professor
Staff
Premium Member
Join Date: Jun 2001
Posts: 11,718
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Okay, the question now is : Why are you wasting my time?
Is there some reason I shouldn't dismiss you as a troll? Everyone gets a chance to explain and this one is yours. |
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12-02-2005, 11:01 PM
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#22 |
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Member (7 bit)
Join Date: Nov 2005
Location: http://andrewxlam.com
Posts: 108
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huh? sorry.... i'm only 11.....you don't have to help me, i think i get it now
sorry for uhh wasting your time |
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