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04-18-2006, 10:48 PM
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#1 |
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brewer, mostly...
Join Date: Jun 2004
Location: Laying on the floor, in the brewery
Posts: 1,315
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HP imaging software
New build for a customer...
MSI KMVM m-board, AMD Sempron 2600+, WD 120 GB HD. Running XP Home. All correct drivers loaded for m-board. System performs to optimum until I load software for HP 3970 scanner. Upload to web icon on desktop freezes computer every time it is clicked on, even right click to delete icon from desktop. Unload HP software, everything works perfect. Went to Hp for upgrade to version 2.2 from 2.1. Same result. Is there alternative software to run this scanner? Never seen this before. Tried all obvious fixes, un-installing and re-installing scanner and software. I seem to remember seeing problems like this with HP digital imaging software before but could not find relevant info via search. Anyone got help for this mess!!??? Thanks, -Kev
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Symantec-free zone. To stay malware free: AVG antivirus/antispyware, Malwarebytes anti malware, Commodo Pro free firewall, ccleaner, Windows updates. or.... just install Linux Too many computers in this house to list. They are all my builds, some AMD some Intel... Last edited by kev7555; 04-18-2006 at 10:51 PM. |
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04-19-2006, 01:28 AM
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#2 |
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brewer, mostly...
Join Date: Jun 2004
Location: Laying on the floor, in the brewery
Posts: 1,315
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On a return to HP.com I found multiple patches for similar problems. Hoping that one of these may provide the fix. Here's a link in the event that others may have these issues
http://h10025.www1.hp.com/ewfrf/wc/s...&dlc=en&os=228 -Kev |
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04-20-2006, 07:40 AM
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#3 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,777
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04-21-2006, 02:47 PM
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#4 |
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brewer, mostly...
Join Date: Jun 2004
Location: Laying on the floor, in the brewery
Posts: 1,315
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OK, thanks.
I'll check out the link. |
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04-21-2006, 08:54 PM
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#5 |
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Computing Professor
Staff
Premium Member
Join Date: Jun 2001
Posts: 11,718
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There's more here : http://forum.pcmech.com/showthread.php?t=157292
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Asus M4A77D, 64 X2 6000+, 4 GB Corsair DDR2 800 ram, Radeon 5770. |
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