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#1 |
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Member (9 bit)
Join Date: Oct 2005
Location: Berea, Ohio
Posts: 256
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When i use Mozilla Firefox it always starts up the same way, covering about half of my screen to the left side, i can maximise it, but when i close it and re-open it it is in the same place( left side of my screen. It also wont let em save anything to my favorites, i click add to favorites and nothing at all happens. And when i try to customize the toolbar to add a new tab button it just goes away after i close firefox and reopen it. Several other things im sure are wrong with it, any ideas what i can do to fix it? I have tried uninstalling it and reinstaling it, but same problem, its the newest version btw.
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Network admin in training, please excuse my ignorance. |
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#2 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,777
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When you uninstall it, it doesn't get rid of your profile. Something in there is screwed up. Back up your bookmark file (bookmarks, manage bookmarks, file, export), uninstall it again, and delete the profile folder. It's found in docs and settings\username\application data\mozilla\firefox.
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#3 |
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Member (9 bit)
Join Date: Oct 2005
Location: Berea, Ohio
Posts: 256
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Where can i find docs and settings? ive looked i just cant locate it.
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#4 |
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Computing Professor
Staff
Premium Member
Join Date: Jun 2001
Posts: 11,718
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My Computer> right click on 'C' >open>docs and settings.
edit : Check program files.
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Asus M4A77D, 64 X2 6000+, 4 GB Corsair DDR2 800 ram, Radeon 5770. Last edited by pam123; 08-21-2006 at 06:09 PM. |
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#5 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,777
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c:\documents and settings
You may have to show system and hidden files and folders in your folder options to find what you need. |
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#6 |
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Member (9 bit)
Join Date: Oct 2005
Location: Berea, Ohio
Posts: 256
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Well i deleted all the stuff, i couldnt find anything in docs and settings, but after the uninstall i deleted the mozilla firefox folder in program files, still diddnt fix it, same problem. What i dont understand is well why it always opens the same(top left of window) but more why it wont let me save a bookmark?
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#7 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,777
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You still have a Firefox profile. You have to find it in documents and settings. Have you enabled display of system and hidden files yet? If it's not where I said, look in docs and settings\username\local settings\application data\mozilla.
Search your hard drive for bookmarks.html - when you find that, that's where your profile is. |
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#8 |
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Member (9 bit)
Join Date: Oct 2005
Location: Berea, Ohio
Posts: 256
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I have searched for anythign on my harddrive pertaining to firefox, and im pretty sure my files arent hiden, but how can i check, i have uninstalled it, deleted everything related to it, and i run a search using keywords, bookmarks firefox, mozilla, etc. I also have IE7 and opera, could that have anythign to do with it, after using all 3 browsers i found firefox dominates, so how can i fix it?
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#9 |
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Member (12 bit)
Join Date: Sep 2005
Posts: 2,509
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Open my documents or whatever folder, tools---folder options---view---hidden files and folders--check show hidden files and folders. Don't forget to change the setting back to do not show when you are done troubleshooting.
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