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Old 09-26-2006, 01:27 PM   #1
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Path not valid

Hi everyone

Just built a laptop for a customer who uses it on the school network, she wanted to use outlook for dairy entries and contacts but not email as the school uses a web based email program. Anyway she rings me today to say that on opening outlook 2003 for the first time she had an error message saying that her path to the outlook.pst was not valid. This is a new Dell D620 with XP SP2 and office 2003. I thought on opening outlook for the first time it created a new pst? As i don't use outlook I'm not that familiar with it Any ideas?

Doug
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Old 09-26-2006, 05:01 PM   #2
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It sounds a lot like this problem : http://support.microsoft.com/kb/867807/

Scroll down and they mention invalid paths.
Does she have the latest updates for Office 2003 ?
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