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08-26-2007, 06:36 PM
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#1 |
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Member (7 bit)
Join Date: Aug 2006
Location: Colorado
Posts: 114
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Trendmicro uninstall
I uninstalled trendmicro PCcillin internet security and now I get this pop-up every 30 seconds!!
How do i fix it!?!?!?
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Desktop: Asus P5K - Core 2 Duo E6750 @3.2Ghz 2GB Crucial Ballistix DDR2-800 - MSI GeForce 8600GT OC 256MB GDDR3 Sony NEC Optiarc SATA DVD Burner - WD Caviar SE16 250GB SATA HDD Enermax Liberty 500w PSU - Cooler Master Centurion 5 case Windows XP Home Laptop: Dell Vostro 1500 - Core 2 Duo T7250 @2.0Ghz 2GB DDR2-667 RAM - 128MB NVIDIA GeForce 8400M GS DVD Burner - 80 GB SATA HD Windows XP Home |
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08-26-2007, 06:47 PM
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#2 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,775
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You didn't get a proper and complete uninstall. You still have components running. Reinstall it then uninstall it again.
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08-26-2007, 07:27 PM
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#3 |
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Computing Professor
Staff
Premium Member
Join Date: Jun 2001
Posts: 11,718
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Here's TrendMicro's instructions for uninstalling the Internet Security suite : http://www.trendmicro.com/ftp/docume..._Guidebook.pdf
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Asus M4A77D, 64 X2 6000+, 4 GB Corsair DDR2 800 ram, Radeon 5770. |
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08-28-2007, 07:19 PM
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#4 |
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Member (7 bit)
Join Date: Aug 2006
Location: Colorado
Posts: 114
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i should have mentioned this was the free 30 day trial software. Uninstalling does not work, it won't go away. probably a protection measure so you can't use another 30 day free trial. the only option available when I tried to re-install the program was to remove (which isn't really removing anything)
I guess i'll call their tech support line and ask how to fix it. Any ideas?? If this doesn't work I think I'll re-install Windows after wiping the hard drive clean. 
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08-28-2007, 07:43 PM
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#5 |
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Computing Professor
Staff
Premium Member
Join Date: Jun 2001
Posts: 11,718
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Call them.
You likely skipped a "read me" at some point so now you know, no installs/uninstalls without reading . That said, you have a legitimate beef with these guys; they're wrong to do this with trial versions, it harms the potential buyer more then it harms the 'cracker'. |
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08-29-2007, 09:13 AM
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#6 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,775
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Question - why did you install a 30 day trial in the first place? Just because it's on your motherboard CD doesn't mean you have to install it........
Your beef is with Asus, not Trend Micro. |
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08-29-2007, 06:45 PM
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#7 |
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Member (7 bit)
Join Date: Aug 2006
Location: Colorado
Posts: 114
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it wasn't on my motherboard CD. I downloaded it because it was better than nothing (or so I thought) for the time before I chose an internet security suite to buy (or download a free program)
Now I know. |
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09-02-2007, 08:56 PM
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#8 |
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Member (7 bit)
Join Date: Aug 2006
Location: Colorado
Posts: 114
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update: I did a system restore to just before I installed Trendmicro and everything seems fine.
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