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Old 02-13-2009, 02:43 PM   #1
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PDF problems

I have a problem with PDF files -they won't load. I get a window that says Explorer has encountered a problem with a add-on program and must close and wants to report the problem. I have tried to remove the program and reinstall it it gets to apoint and then says it can't be removed. What do I do?
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Old 02-13-2009, 03:10 PM   #2
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What pdf program do you have?

If you have adobe, I sugggest you uninstall it, and get foxit reader.

Try that.

If you still have problems, try to download the pdf, and then open it.
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Old 02-24-2009, 09:52 PM   #3
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Have you tried reporting the problem? I have recently reported a problem and gotten a quite satisfactory response on a work around.
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Old 02-25-2009, 09:01 AM   #4
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You can try an over the top reinstall of Adobe Reader and then try the uninstall again or you can try Windows installer clean-up utility : http://support.microsoft.com/default.aspx?kbid=290301

If you use the uninstaller make sure you read the instructions (the readme.txt) fully.
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