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Old 05-15-2009, 06:06 PM   #1
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Adobe Photoshop Elements

I hope this is the right place to post this problem.

I decided to get Photoshop Elements 7 as Best Buy has it on sale for 69.99.
Rushed home and installed so as to start playing and ran into a snag.

When I rebooted the computer, I get a message

Document Viewer
An installation package for the product DocumentViewer cannot be found.
Try the installation again using a valid copy of the installation package
'DocumentViewer.msi'

I have no clue where this can be found. I did a search of all drives, tried to uninstall Photoshop and can't.

Any know what I need to do?
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Old 05-15-2009, 07:23 PM   #2
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Are you running a printer along with all of that?
If you are, reinstall the printer software.
Report back.
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Old 05-15-2009, 09:31 PM   #3
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Thanks Chuck, In my search for clues, I found the issue linked to my printer. As soon as I put that disc in the drive, the file was found and resolved.

Thanks again for the quick response.
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Old 05-15-2009, 09:35 PM   #4
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Quote:
Originally Posted by Jim Baxter View Post
Thanks Chuck, In my search for clues, I found the issue linked to my printer. As soon as I put that disc in the drive, the file was found and resolved.

Thanks again for the quick response.
Glad it worked.
Glad to be of help.
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